Central Learning Manager

Central Learning Mgr - INFC, INFC Learning and Development

At Amazon, our mission is to be Earth's most customer-centric company. We are looking for a passionate individual to support in ideating and driving initiatives that improve learning and training effectiveness across INFC. The ideal candidate will have demonstrated experience in content management, coaching & feedback, and developing creative approaches to enhance manager capabilities, along with proven ability to develop and maintain dashboards and reports.

Our team of regional managers and trainers ensures consistent training and development across INFC Core and 3P as well as heavy and bulky network. We collaborate with multiple partner teams to drive programs focused on hiring, training, and development initiatives

Key job responsibilities
-Ensure updated and engaging content availability across all 3 networks
-Drive programs to improve manager capability, including strengthening existing learn-by-doing
-Lead initiatives to improve associate coaching across the network
-Establish and maintain data pipelines for projects reporting
-Develop capabilities for DEI and PWD cohorts

Basic Qualifications

- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in e-commerce

Preferred Qualifications

- 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Experience Level

Mid Level