Business Consultant - Telecom Sector

Consultant - Business Consulting (Telecom, OSS/BSS)

Previous consulting experience in a leading consulting firm is preferred • At least 3 years of experience in Business Analysis, designing, defining, or managing projects on digital technologies in telecom industry • Bachelor’s degree / Full time MBA/PGDM from Tier1/Tier2 B Schools in India or foreign equivalent required • Understanding of B2B marketing processes in telecom • Project/program management of large and complex IT projects/programs • Managing implementation of various BSS/OSS products and assist in areas including Wireless networks, Network as a Service, Omni Channel, Customer engagement and Payments, Billing, and Revenue Assurance • Digital technology areas like mobility, cloud, data analytics, insights, and reporting platforms like Power-BI, IOT, AI/ ML • Business analysis, Process definition and continuous improvement exercises using various business consulting tools and methodologies Customer centric redesign of operations and business processes • Strong knowledge of Agile development practices (Scrum), methodologies and tools. Gathering, identifying, and documenting business requirement and creating functional specifications for new systems and processes • Assessing as-is processes, doing gap analysis, creating to-be processes and making recommendations to implement changes • Consulting clients in analyzing B2B customer segments for growth opportunities, designing B2B customer analytics • Technology Project Management including managing technology vendors and client stakeholders • Manage large projects and programs in a multi-vendor scenario and globally spread team and deliver the outcome leveraging Agile principle and applying DevOps capabilities • Lead and manage pursuits with telecom prospects, specifically articulating Infosys’ products, and services unique value proposition through practical use cases across the value chain • Manage, design, and implement leading edge, client-specific solutions, including development of business case, IT strategy development and tools/software considerations around Digital solutions • Work closely with client IT teams and business personnel to uncover opportunities and draw actionable insights • Involvement in additional internal firm building activities such as knowledge management and recruiting • Lead and support sales efforts for new and existing clients in creation of proposals, preparation and facilitation of sales presentations, plan and participate in client meetings and discussions • Represent Infosys Consulting and present papers in industry conferences • Provide Technology and Consulting Leadership within/outside the firm on trends around one or more of latest Digital technologies (Robotic Process Automation, Business Intelligence, Artificial Intelligence, Machine Learning, Big Data technologies, Data Analytics, IoT etc.)