SAP Change and Release Management Consultant

Consultant_SAP Change and Release Management

Assistant Manager Change and Release Management

 

Role Summary

The SAP Change & Release Management Consultant will be responsible for planning, coordinating, governing, and executing SAP releases across global landscapes. This role acts as a trusted advisor to business and IT stakeholders, ensuring SAP changes and releases are delivered in a controlled, compliant, and predictable manner aligned with ITIL, SOX, and organizational standards.

Key Responsibilities

• Create and manage SAP release calendars aligned with business and IT roadmaps.
• Plan and execute SAP major, minor, and emergency releases.
• Act as central point of control for SAP transports and release activities.
• Coordinate with development, testing, BASIS, infrastructure, and project teams.
• Govern Change & Release processes using ServiceNow and SAP Solution Manager (ChaRM).
• Convene CAB, Emergency CAB, and IT Freeze Boards.
• Ensure compliance with ITIL, SOX, and audit requirements.
• Conduct post-release reviews and track KPIs (success rate, defect leakage, rollbacks, timelines).
• Coach regional teams on Change & Release standards and best practices.
• Engage with business, SAP CoE, and global stakeholders to align release timelines.

 

Required Skills & Experience

• 5–8 years of SAP Change/Release/Delivery Management experience.
• Strong knowledge of SAP landscapes, TMS, CTS/CTS+, and SAP ChaRM.
• Hands-on experience with ServiceNow ITSM workflows.
• Solid understanding of ITIL Change and Release Management.
• Experience working in global, multi-time-zone environments.

Preferred Skills

• Exposure to SAP S/4HANA, Agile/DevOps.
• Strong communication, coordination, and stakeholder management skills.
• Excellent communication and stakeholder management capabilities.
• Proven ability to manage high-pressure release cycles and complex dependencies.

 

Role Summary

The SAP Change & Release Management Consultant will be responsible for planning, coordinating, governing, and executing SAP releases across global landscapes. This role acts as a trusted advisor to business and IT stakeholders, ensuring SAP changes and releases are delivered in a controlled, compliant, and predictable manner aligned with ITIL, SOX, and organizational standards.

Key Responsibilities

• Create and manage SAP release calendars aligned with business and IT roadmaps.
• Plan and execute SAP major, minor, and emergency releases.
• Act as central point of control for SAP transports and release activities.
• Coordinate with development, testing, BASIS, infrastructure, and project teams.
• Govern Change & Release processes using ServiceNow and SAP Solution Manager (ChaRM).
• Convene CAB, Emergency CAB, and IT Freeze Boards.
• Ensure compliance with ITIL, SOX, and audit requirements.
• Conduct post-release reviews and track KPIs (success rate, defect leakage, rollbacks, timelines).
• Coach regional teams on Change & Release standards and best practices.
• Engage with business, SAP CoE, and global stakeholders to align release timelines.

 

Required Skills & Experience

• 5–8 years of SAP Change/Release/Delivery Management experience.
• Strong knowledge of SAP landscapes, TMS, CTS/CTS+, and SAP ChaRM.
• Hands-on experience with ServiceNow ITSM workflows.
• Solid understanding of ITIL Change and Release Management.
• Experience working in global, multi-time-zone environments.

Preferred Skills

• Exposure to SAP S/4HANA, Agile/DevOps.
• Strong communication, coordination, and stakeholder management skills.
• Excellent communication and stakeholder management capabilities.
• Proven ability to manage high-pressure release cycles and complex dependencies.

 

Graduate