Associate Director - Contracts and Negotiations

Contracts and Negotiations (C&N) Associate Director

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

The Role

Are you ready to take your legal and commercial expertise to the next level in a dynamic, global tech environment? Kyndryl’s Contracts & Negotiations (C&N) team is looking for a talented and driven contracts professional to join us in shaping the future of IT agreements.  As part of C&N, you’ll be at the heart of Kyndryl’s commercial engine-negotiating and managing customer agreements that range from multi-million dollar outsourcing deals to bespoke amendments and strategic advisory.

You’ll collaborate across functions, lead complex projects, and help ensure the profitability and success of our accounts.  You’ll provide sound, and well- reasoned legal, commercial and contract guidance to the businesses and other internal functions based upon established policies, guidelines, and professional judgement. You will manage both  existing accounts and deals within such accounts, as well as more complex and strategic transactions.  Occasional travel may be required.

Day-to-Day Responsibilities include:

·       Drafting, reviewing and negotiating complex services agreements

·       Assisting with the development of responses to requests for proposals (RFPs)

·       Identifying and mitigating legal, technical, and business issues and risks

·       Assisting with the resolution of contract-related disputes and contractual matters

·       Coordinating with other company functions (e.g., Legal, Risk, Tax and Accounting) to ensure compliance with company policies

·       Providing general advice and counsel to account teams and opportunity owners on legal, technical and financial matters pertaining to contracts and transactions

We’re looking for someone who thrives in a fast-paced, collaborative environment and brings a sharp mind to the table.

Your Future at Kyndryl
Kyndryl has a global footprint, which means that as a Delivery Partner at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential – offering a wide range of professional and personal growth opportunities that you won’t find anywhere else.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Qualifications:

·       A law degree and 3-5 years of experience in a law firm, preferably with commercial IT agreements OR  7+ years of experience of inhouse contract management/negotiations within the IT services sector

·       Professional working proficiency in English and your local language (if different)

·       Strong analytical skills and business acumen

·       Ability to distill complex legal concepts into clear, concise writing

·       Experience negotiating with sophisticated legal counterparts is a plus

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Experience Level

Mid Level