Controls Manager - Vice President Level

Controls Manager Vice President

Join JPMorgan Chase in a pivotal control management role, where your expertise will be essential in overseeing operational risk and strengthening the control environment. This position provides a dynamic setting with opportunities for professional growth, leadership, and collaboration, enabling you to make a significant impact on the firm’s operational risk and control agenda. Be part of a team that values innovation, continuous improvement, and partnership across global operations.

Job Summary 

As a Control Management professional within the team, you support Fund Services Operations by enhancing the control environment and partnering with key stakeholders. You recognize operational risks, develop effective controls, and assist with remediation activities to ensure a robust framework. You are accountable for identifying and escalating issues, conducting root cause analysis, and collaborating with the Operations team for efficient resolution.

Job Responsibilities

• Conduct risk assessments to identify operational vulnerabilities and lead control design
• Regularly evaluate control effectiveness and recommend improvements
• Manage and execute large-scale operations control management projects
• Analyze operational risk data and provide actionable insights to leadership
• Collaborate with stakeholders for transparent communication and successful outcomes
• Coordinate control testing, audits, and regulatory reviews
• Oversee updates to Compliance and Operational Risk Evaluation (CORE) processes
• Ensure adherence to firm policies and regulatory requirements
• Stay current with industry trends and regulatory changes
• Promote a culture of continuous improvement and knowledge sharing
• Support remediation efforts and drive operational excellence

Required Qualifications, Capabilities, and Skills 

• Hold a professional finance qualification with at least 15 years of relevant experience
• Demonstrate expertise in operational risk and control frameworks
• Analyze complex business processes and apply advanced problem-solving abilities
• Possess a strong risk mindset and communicate key risks effectively
• Utilize Microsoft Office and automation tools for presentations and reporting
• Manage stakeholders and collaborate with diverse, global teams
• Drive project management, process re-engineering, and operational excellence

Preferred Qualifications, Capabilities, and Skills 

• Leverage experience in fund services, fund accounting, or investment banking operations
• Apply knowledge of regulatory requirements for Securities Services
• Present findings to senior management and critically assess business activities
• Utilize automation tools such as Xceptor, Python, Tableau, and Alteryx
• Support process improvement and efficiency initiatives
• Engage in continuous learning and professional development
• Promote best practices and innovation across global teams

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level

Executive Level