Senior Manager - Managed Services Delivery Lead
PriceWaterhouseCoopers Pvt Ltd ( PWC )
Work from Office
Full Time
Min. 12 yearsJob Description
IN_Senior Manager_ Managed Services Delivery Lead _Application Technology_Advisory_Bangalore
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
OperationsManagement Level
Senior ManagerJob Description & Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.
Job Description & Summary: A career within Enterprise Architecture services, will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives, assessing solution options, and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually researching new technologies to drive innovation and sustainable change.
Responsibilities:
The Managed Services Delivery Lead will be responsible for leading end-to-end delivery of large-scale managed services engagements within the financial services domain, including banking, cards, and payments.
Mandatory skill sets:
This role requires ownership of ongoing programs such as production support, application maintenance, and platform operations, ensuring adherence to SLAs, KPIs, and regulatory requirements. The individual will act as the primary interface for client stakeholders, driving governance, performance reporting, risk management, and continuous service improvement, while leveraging domain expertise to align delivery outcomes with business objectives.
In addition to delivery leadership, the role involves active participation in solutioning and pre-sales activities for new and existing managed services opportunities. This includes defining delivery models, estimating effort, structuring pricing, supporting RFP responses, and designing scalable and efficient operating frameworks. The candidate will be expected to contribute to deal pursuits and expansions , while building and leading high-performing teams, driving automation and transformation initiatives, and ensuring sustainable growth across managed services engagements.
Preferred skill sets:
Certifications good to have
Years of experience required:
12+ years
Education qualification:
B.E. / B.Tech / MCA/ M.E/ M.TECH/ MBA/ PGDM. All qualifications should be in regular full-time mode with no extension of course duration due to backlogs
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor of Engineering, Master of Engineering, MBA (Master of Business Administration)Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Application MaintenanceOptional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Coaching and Feedback, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Optimism {+ 24 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date
June 10, 2026Experience Level
Senior LevelJob role
Job requirements
About company
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