Telecom BSS and OSS Architecture Manager

IN_Manager_Telecom BSS and OSS architectures_TMT_Advisory_Bangalore

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Manager

Job Description & Summary

At PwC, our people in strategy consulting focus on providing strategic guidance and insights to organisations. They analyse market trends, assess business performance, and develop recommendations to help clients achieve their goals. These individuals work closely with clients to identify opportunities for growth, optimise operations, and enhance overall business performance.

As a corporate and business strategy consultant at PwC, you will analyse client needs, provide consulting services across different strategic areas, and offer guidance and support to help clients develop and implement effective strategies that align with their business objectives and drive growth.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Job Description & Summary

1. Understanding of telecom BSS and OSS architectures with functional knowledge of key components
2. Provide expert advisory services to telecom clients on optimizing their product and service offerings through data-driven insights.
3. Develop and maintain strong client relationships, understanding their strategic goals and aligning consulting efforts to meet these objectives.
4. Lead analytical initiatives to evaluate product performance, customer preferences, and market trends.
5. Utilize advanced analytics tools and methodologies to derive actionable insights from large datasets.
6. Collaborate with cross-functional teams to develop strategies for product enhancement and new service launches based on analytical findings.
7. Assess and refine existing business processes to enhance operational efficiency and reduce costs.
8. Implement process improvement methodologies (e.g., Lean, Six Sigma) to streamline workflows and improve service delivery.
9. Monitor key performance indicators (KPIs) to measure the impact of process changes and recommend further adjustments as needed.
10. Lead and mentor a team of consultants and analysts, fostering a culture of continuous learning and professional growth.
11. Oversee project management activities, ensuring timely delivery of high-quality consulting services.

Responsibilities: 

1. Prior consulting experience preferred
2. Bachelor’s degree in Business, Telecommunications, Engineering, or a related field; MBA or equivalent advanced degree preferred.
3. Proven experience (5+ years) in telecom consulting, with a focus on product/service analytics and process improvement.
4. Strong analytical skills with proficiency in data analysis tools and software.
5. Demonstrated expertise in process improvement methodologies such as Lean, Six Sigma, or similar.
6. Technology transformation management Scrum Master or PMP
7. Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels.
8. Strong project management capabilities with a track record of delivering successful consulting engagements.

Mandatory skill sets: 

Understanding of Telecom BSS and OSS architectures , strong client relationships , project management 

Preferred skill sets: 

Understanding of Telecom BSS and OSS architectures , strong client relationships , project management 

Years of experience required: 

8years+

Education qualification: 

• MBA , Bachelors in Telecommunications

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: MBA (Master of Business Administration)Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Business Support Systems (BSS), OSS BSS

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Analysis, Business Opportunities, Business Process Consulting, Business Process Improvement, Business Strategy, Business Transformation, Coaching and Feedback, Communication, Competitive Advantage, Competitive Analysis, Conducting Research, Consumer Behavior, Creativity, Customer Experience (CX) Strategy, Customer Insight, Customer Strategy, Data Analytics, Embracing Change, Emotional Regulation, Empathy, Go-to-Market Strategies {+ 19 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

April 30, 2026

Experience Level

Senior Level