Financial Crime Quality Assurance Manager

Manager - Financial Crime QA

This role is within the Financial Crime Compliance - Framework Team. The team is responsible for establishing and maintaining the key elements of the Financial Crime Framework, as well as the oversight of adherence to Policy and Standards.  

Role Overview

The KYC Quality Assurance (QA) Manager is responsible for supporting the establishment and running of a QA team that ensures adherence to regulatory requirements, relevant internal Policies and Standards by reviewing and assessing the quality of KYC (Know Your Client) files and processes. This role plays a critical part in mitigating financial crime risks and maintaining compliance standards across the organisation.

Key Responsibilities

• Establish new and/or adapt existing QA procedures to align to the requirements of the KYC or equivalent Standards.
• Perform quality assurance reviews on KYC files to ensure compliance with internal policies, procedures, and regulatory requirements.
• Compile reports which highlight gaps, errors, inconsistencies, control weaknesses, thematic issues, and potential regulatory breaches during QA reviews.
• Create a mechanism to provide clear, constructive, consistent feedback to stakeholders in the KYC process and track defect remediation to closure.
• Provide feedback and recommendations and/or confirm actions to improve accuracy and efficiency including procedure changes and training needs.
• Maintain QA metrics and reporting, highlighting trends and areas for improvement.
• Collaborate with Compliance, Operations, and Risk teams to address findings and implement corrective actions.
• Produce monthly QA dashboard and trend analysis; Present insights to 1LOD/2LOD.
• Stay updated on regulatory changes and industry best practices related to AML/KYC through engagement with regulatory horizon scanning activities.
• Support in process improvement projects to enhance quality and reduce operational risk.
• Communicate professionally and confidently with stakeholders.
• Support in identifying opportunities to automate aspects of the QA process.
• Maintain effective communication within the business to ensure material issues related to financial crime prevention are escalated as required.

Essential Experience

• Practical financial crime experience, preferably related to KYC or equivalent procedures
• Demonstrable experience in driving quality within procedure delivery
• A strong knowledge of AML legislation and requirements
• A good level of awareness of legal corporate entities and corporate group structures.
• Financial Crime investigation, prevention and/or detection work preferably in the financial services or asset management industry
• Sound knowledge of AML Risk Based Approach concepts.
• Sound knowledge of sanctions and politically exposed persons screening systems.
• Understanding of risk management principles.
• Analytical thinker and excellent attention to detail.
• Excellent communication skills in English, both verbal and written
• Good interpersonal, relationship building and written and verbal communication skills

Desirable Experience

• International Compliance Association Financial Crime qualification, or equivalent Professional qualification.
• Knowledge of fraud, bribery and corruption laws also desirable.

• A bachelor’s degree in law or business administration or country equivalent in a related discipline together with equivalent working experience. Alternatively, can show strong analytical skills from another discipline.

Skills

• Effective communication
• Attention to detail
• Computer literate
• Self-Motivated
• Adaptable
• Problem solving

Core Competencies

• Integrity
• Results driven
• Accountability
• Resilience
• Planning & Organising
• Decision Making
• Quality

Career Stage:

Manager

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience Level

Mid Level