Manual Quality Assurance Tester

Manual QA Tester with Defect Management and Agile Experience

Job Summary
Synechron is seeking an experienced Quality Control (Manual Testing) to verify the functionality, performance, and quality of software applications. This role involves executing manual tests on web and/or mobile applications, developing detailed test cases and test plans, and collaborating with development teams to ensure defect resolution. The ideal candidate will bring a thorough understanding of testing methodologies, excellent analytical skills, and a collaborative approach to quality assurance, contributing to the delivery of high-quality software products that meet organizational standards and client expectations.

Software Requirements

• Required:

  • Strong knowledge of software testing methodologies, practices, and standards

  • Experience in manual testing of web and mobile applications

  • Ability to write clear, detailed, and effective test cases and test plans

  • Familiarity with tools such as JIRA or similar for defect tracking and reporting

  • Understanding of SDLC and STLC processes

• Preferred:

  • Experience with test management tools like Zephyr or TestRail

  • Basic knowledge of automation tools for future integration (e.g., Selenium)

  • Exposure to performance testing concepts and tools (e.g., JMeter)

Overall Responsibilities

• Conduct manual testing of web and mobile applications to ensure they meet quality and functionality standards.

• Develop comprehensive test cases and detailed test plans based on functional and technical requirements.

• Identify, document, and track defects and issues in a timely manner, providing detailed defect reports.

• Collaborate with development teams to prioritize, resolve, and verify defect fixes.

• Participate in sprint planning and daily stand-ups, providing updates on testing progress and issues.

• Perform regression, integration, and exploratory testing to ensure product stability.

• Contribute to improving testing processes, documentation, and quality standards.

• Support quality assurance activities during releases, ensuring adherence to organizational policies.

• Stay updated with industry best practices, testing techniques, and emerging tools.

Technical Skills (By Category)

• Testing Methodologies (Essential):

  • Manual testing techniques aligned with SDLC and STLC processes

  • Defect tracking, reporting, and management (JIRA or similar)

• Application Domains (Essential):

  • Web applications (cross-browser and device compatibility)

  • Mobile applications (iOS/Android) testing familiarity preferred but not mandatory

• Tools & Frameworks (Preferred):

  • Test management: Zephyr, TestRail

  • Automation tools: Selenium (basic understanding for future use)

  • Performance testing: JMeter (basic level)

• Databases/Data Validation (Essential):

  • Basic SQL knowledge for data validation and defect reproduction

• Other Skills (Preferred):

  • Exposure to API testing tools (Postman, SoapUI)

  • Knowledge of automation scripting languages (Python, Java) for future enhancement

Experience Requirements

• Minimum of 8 years’ experience in manual testing, with a focus on web and mobile platforms.

• Proven ability to develop test case documentation, execute tests rigorously, and manage defect life cycles.

• Experience working in agile teams, supporting sprint activities, and delivering quality products within deadlines.

• Industry experience in finance, banking, or other regulated sectors is advantageous but not mandatory.

• Support pathways include extensive manual testing experience with additional exposure to automation concepts.

Day-to-Day Activities

• Develop and execute test cases for web and mobile applications based on functional specifications.

• Log, prioritize, and monitor defects, ensuring timely resolution and regression testing.

• Collaborate regularly with developers, product managers, and UX teams on feature validation.

• Review test cases, provide feedback, and suggest process improvements.

• Support release testing and participate in sprint ceremonies for continuous delivery.

• Conduct exploratory testing to identify potential issues beyond formal test scripts.

• Assist in process documentation, test plans, and defect reports for audit and compliance.

• Stay informed on new testing methodologies, tools, and best practices to continually enhance testing quality.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.

• At least 5 years of manual testing experience, particularly with web and mobile applications.

• Strong understanding of testing lifecycle, methodologies, and defect management.

• Experience with test management tools like JIRA; familiarity with automation tools is a plus.

• Excellent communication and team collaboration skills.

• Good organizational skills with attention to detail and ability to work under pressure.

Professional Competencies

• Strong analytical and problem-solving capabilities to identify issues and suggest solutions.

• Effective communication skills for stakeholder interactions and defect reporting.

• Collaborative mindset with the ability to work seamlessly with cross-functional teams.

• Ownership mentality to ensure testing quality and defect resolution.

• Adaptability to evolving project requirements, tools, and industry standards.

• Continuous learner committed to professional growth in testing practices.

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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