Microsoft Dynamics 365 Support Engineer

Microsoft Dynamics Support Engineer

IQVIA’s Digital Enablement Center of Excellence powers exceptional brand experiences, delivering innovative solutions based on a customer-first, insights-driven, and integrated omnichannel vision. We provide authenticated, enhanced data and analytics, innovative fit-for-purpose healthcare technology, and the expertise to enable an effective and adaptable marketing model that drives better quality of care and patient outcomes. IQVIA is the leading global provider of data, advanced analytics, technology solutions and clinical research services for the life sciences industry. 

As a Support Engineer, you’ll be at the forefront of innovation, driving integrations with external exchanges, including social platforms and DSPs. Your work will directly impact our ability to enhance existing features and deliver exceptional solutions to our clients.

We are looking for a Support Engineer to join the team.

The ideal candidate will have a strong foundation in Microsoft Dynamics 365,  SQL, an understanding of client-architecture, and the ability to work in a client-centric role. This role requires excellent communication skills, flexibility to support clients in US EST time zones, and a desire to continuously learn and grow.

Technical Skills:  Microsoft Dynamics 365,  SQL, Python, Kubernetes, Power App, Airflow, Basic cloud knowledge (Azure).

-             Looking for candidate with basic understanding of SQL, Microsoft Dynamics 365.

-             Hands-on in writing SQL queries, stored procedures, understand performance optimization

-             Excellent verbal and written communication skills

-             Flexibility to work in US EST Time zones to support client requests

-             Communicate effectively with clients and internal stakeholders.

-             Candidates should be flexible and working in shifts. (During internship general/US shift/Night Shift).

Good to have:

-             Working knowledge of designing and implementing any programming languages.

-             Candidate with SQL Certification is a plus

-             Hands-on experience in writing SQL queries and stored procedures

Requirements

∙ Bachelor’s degree in Computer Science or related area, OR equivalent education and experience

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Experience Level

Mid Level