Operations Engineer

Operations Engineer

Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Sybase Database
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary

Act as the ongoing interface between the client and the system or application. Responsible for end-to-end administration of Oracle databases across Google Cloud Platform (GCP), Oracle Exadata CloudCustomer (ExaCC) under a Hosted DBA model, and AWS RDS. Lead hybrid multi-cloud database operations, performance engineering, and cross-platform migration projects.
Must Have Skills:
Oracle Database (19c / 21c / 23ai), Oracle Exadata CloudCustomer (ExaCC) Hosted DBA, Google Cloud Platform (Compute Engine, Cloud SQL, BigQuery), AWS RDS, Multi-Cloud Database Operations
Job Requirements:
Key Responsibilities:
Administer Oracle databases on GCP Compute Engine, Bare Metal Solution for Oracle, and Cloud SQL
Administer Oracle Exadata CloudCustomer (ExaCC) under the Hosted DBA (HDBA) operating model
Administer AWS RDS for Oracle including Multi-AZ, snapshots, parameter groups, and Option Groups
Manage Oracle ASM, RAC, Data Guard, GoldenGate replication across the hybrid estate
Coordinate with Oracle ExaCC platform team on infrastructure events, patching windows, and incidents
Build automation for backup, patching, and provisioning across GCP, ExaCC, and AWS RDS
Conduct Oracle performance tuning using AWR, ADDM, ASH, and SQL Tuning Advisor
Perform capacity planning, tablespace management, and cost optimization across all three platforms
Lead database migration projects between on-prem, ExaCC, GCP, and AWS using Data Pump, RMAN, GoldenGate, DMS
Implement HA / DR strategies including Data Guard, GoldenGate, cross-region replication
Drive Oracle license compliance, audit readiness, and BYOL strategy across cloud platforms
Maintain DBA runbooks, migration playbooks, and operational documentation
Enterprise Tools & Platforms:
Oracle: Oracle Enterprise Manager (OEM), SQL*Plus, RMAN, Data Pump, GoldenGate, OPatch
Exadata: Exadata CloudCustomer Console, dcli, cellcli, exawatcher, Oracle Cloud Infrastructure (OCI) console
GCP: Compute Engine, Bare Metal Solution for Oracle, Cloud SQL, Cloud Storage, IAM, gcloud CLI
AWS: RDS for Oracle, RDS Custom for Oracle, AWS DMS, AWS CLI, IAM, CloudWatch
Performance: AWR, ADDM, ASH, SQL Tuning Advisor, Statspack
Migration: Oracle GoldenGate, AWS DMS, Data Pump, RMAN, Zero Downtime Migration (ZDM)
Backup: Networker, RMAN, Oracle Recovery Manager, AWS Backup
Monitoring: Oracle Enterprise Manager Cloud Control, Dynatrace, GCP Cloud Monitoring, AWS CloudWatch
Automation: Ansible (oracle.database collection), Python (cx Oracle), Shell, Terraform
ITSM: ServiceNow
Security: Qualys, Tenable, Oracle Database Vault, TDE
SLA / KPI Ownership:
Ensure adherence to SLA/KPI commitments
Track MTTR (Mean Time to Resolve) and MTTA (Mean Time to Acknowledge)
Monitor MTBF and system availability
Publish service performance reports
Client Facing Responsibilities:
Participate in war room calls during major incidents
Handle escalation matrix and stakeholder communication
Provide timely updates to business and technical stakeholders
Participate in governance and service review meetings
Coordinate with Oracle Cloud Operations and ExaCC platform teams for change windows and incidents
Technical Experience:
6+ years of total experience as an Oracle DBA
Production experience with Oracle Exadata CloudCustomer (ExaCC) Hosted DBA model
Hands-on Oracle on GCP experience (Compute Engine, Bare Metal Solution, or Cloud SQL)
Hands-on AWS RDS for Oracle experience
Production experience with Oracle RAC, Data Guard, and GoldenGate replication
Demonstrated database migration project experience across on-prem and cloud
Oracle Certified Professional (OCP) required OCM preferred GCP Database Engineer or AWS Database Specialty preferred
Professional Attributes:
Strong communication and stakeholder management
Ability to handle critical incidents and escalations
Flexible to work in 24/7 environment
Strong analytical and problem-solving mindset
Ability to lead small teams and mentor junior administrators
Educational Qualification:
Bachelor's degree in Computer Science, Information Technology, or related discipline. Relevant industry certifications strongly preferred.