Principal Consultant - Lead MLOps Engineer

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook

Inviting applications for the role of Principal Consultant -Lead MLOps Engineer!

In this role, you will define, implement and oversee the MLOps strategy for scalable, compliant, and cost-efficient deployment of AI/GenAI models across the enterprise. This role combines deep DevOps knowledge, infrastructure architecture, and AI platform design to guide how teams build and ship ML models securely and reliably.

You will establish governance, reuse, and automation frameworks for AI infrastructure, including Terraform-first cloud automation, multi-environment CI/CD, and observability pipelines.

Responsibilities

•              Architect secure, reusable, modular IaC frameworks across cloud and regions for MLOps

•              Lead the development of CI/CD pipelines and standardize deployment frameworks.

•              Design observability and monitoring systems for ML/GenAI workloads.

•              Collaborate with platform, data science, compliance and Enterprise Architecture teams to ensure scalable ML operations.

•              Define enterprise-wide MLOps architecture and standards (build → deploy → monitor)

•              Lead design of GenAI/LLMOps platform (Bedrock/OpenAI/Hugging Face + RAG stack)

•              Integrate governance controls (approvals, drift detection, rollback strategies)

•              Define model metadata standards, monitoring SLAs, and re-training workflows

•              Influence tooling, hiring, and roadmap decisions for AI/ML delivery

•              Be engaging in the design, development and maintenance of data pipelines for various AI use cases

•              Required to actively contribution to key deliverables as part of an agile development team

•             

Qualifications we seek in you!

Minimum Qualifications

•              Good years of experience in DevOps or MLOps roles.

•              Degree/qualification in Computer Science or a related field, or equivalent work experience

•              Strong Python programming skills.

•              Hands on experience in containerised deployment.

•              Proficient with AWS (SageMaker, Lambda, ECR), Terraform, and Python.

•              Demonstrated experience deploying multiple GenAI systems into production.

•              Hands-on experience deploying 3–4 ML/GenAI models in AWS.

•              Deep understanding of ML model lifecycle: train → test → deploy → monitor → retrain.

•              Experience in developing, testing, and deploying data pipelines using public cloud.

•              Clear and effective communication skills to interact with team members, stakeholders and end users

•              Knowledge of governance and compliance policies, standards, and procedures

•              Exposure to RAG/LLM workloads and model deployment infrastructure.

•              Experience in developing, testing, and deploying data pipelines

Preferred Qualifications/ Skills

•              Experience designing model governance frameworks and CI/CD pipelines.

•              Knowledge of governance and compliance policies, standards, and procedures

•              Advanced understanding of platform security, cost optimization, and ML observability.

Why join Genpact?

•              Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

•              Make an impact – Drive change for global enterprises and solve business challenges that matter

•              Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

•              Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

•              Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.