Senior Technical Staff - Software Bug Resolution and Support

Principal Member of Technical Staff

The main aspect of this job is to resolve Customer Reported Bugs that arise against the product in Cloud (SaaS & PaaS) & On-Premise environment.

Oracle Fusion Middleware is the leading business innovation platform for the enterprise and the cloud. It enables enterprises to create and run agile, intelligent business applications while maximizing IT efficiency through the full utilization of modern hardware and software architectures.

Oracle Fusion Middleware is the only middleware available from any vendor that provides a complete, open, and integrated approach across social, mobile, and cloud technologies. It offers the efficiency of working with a single, strategic partner for all of your middleware requirements, as well as the cost-effectiveness of certified integrations with Oracle Database, Oracle Applications, and Oracle Engineered Systems. With best-in-class offerings across every product line, Oracle Fusion Middleware can enable you to maximize the processes and applications that drive your business today and provide a foundation for innovation in the future.

To avail this unique opportunity, excellent command over core Java, Multi-threaded programming, proven diagnostic, debugging skills are essential. Prior experience with WebLogic server and/or web application development is desired. 

Skills Required
At least 10 years of experience

Strong knowledge in core Java (e.g. JDBC, Serialization I/O, Collections)
Strong knowledge of multi-threading
Ability to understand complex code very quickly
Demonstrated ability to rapidly learn new technologies
Strong knowledge of Design Patterns and OOPs concepts
Strong knowledge of Operating System concepts (e.g. Linux, Windows)
Good knowledge of JEE (Servlets, JSP, XML, XSL, JMS, EJB, SOAP, WebServices), JMX, HTML, Shell Scripting and Weblogic Server.
Strong debugging skills on an IDE like JDEVELOPER  or ECLIPSE
Strong knowledge of Database and SQL
Having a strong focus on customer satisfaction
Must be able to multi-task and deal with changing priorities
Excellent team player capable of working well in and across teams
Great communication skills.

Education – B.Tech/BE Computer Science/Electronics from Tier-I / Tier-II institutions.

The main aspect of this job is to resolve Customer Reported Bugs that arise against the product in Cloud (SaaS & PaaS) & On-Premise environment. 

As part of this job, you will also participate in challenging tasks like design reviews of new features in a Supportability and Maintainability advocate role. You will also be encouraged to propose and implement diagnostic tools to enable more effective problem resolution. In all aspects of job responsibilities, you will be working as a member of a team dedicated to meeting the technical challenges of responding to real-world issues on highly complex systems. In addition to product knowledge, you will gain knowledge about customer deployments.

Career Level - IC4

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Experience Level

Senior Level