Reference Data Analyst - Transaction Processing Specialist

Reference Data Analyst

J.P. Morgan Commercial Investment Bank is a global leader in investment and wealth management, serving institutions, high-net-worth individuals, and retail investors worldwide.

As a Transaction Processing Specialist within Wholesale Payments Operations, you ensure end-to-end transaction management activities are completed on time while resolving exceptions and client inquiries. You provide subject matter expertise to clients and internal stakeholders, with a strong focus on accuracy, controls, and risk awareness. You also support regulatory reporting and remediation activities while driving process improvement and automation.

Job Responsibilities

• Execute assigned transaction processing tasks accurately and within required deadlines.
• Resolve exceptions, breaks, and client inquiries through timely investigation and follow-through.
• Provide subject matter expertise and clear guidance on transaction management processes and requirements.
• Manage assigned work independently with minimal supervision while maintaining productivity and quality.
• Identify operational issues and risks early, escalating appropriately with a control-first mindset.
• Complete daily regulatory reporting and remediation activities in accordance with defined procedures.
• Lead process improvement and automation initiatives to enhance efficiency and reduce operational risk.

Required qualifications, skills, and capabilities

• Bachelor’s degree
• Strong understanding of legal language to interpret documents and assess impact to the firm
• Strong analytical, oral, and written communication skills with high attention to detail and accuracy
• Strong computer skills including MS Excel, Word, PowerPoint, and Outlook

Preferred qualifications, skills, and capabilities

• Experience in middle office or back office operations
• Knowledge of the financial services industry, products, and operational processes
• Demonstrated ownership, accountability, and strong client focus/customer care practices
• Willingness and flexibility to work during US hours

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level

Mid Level