B2B Sales and Retention Manager

Removals Manager, Amazon Business

Over the past 20 years, Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world with over $74 billion in revenue globally. Through our entrepreneurial culture, Amazon has developed new technologies and products (like Echo) and, enterprise services (like Amazon Web Services). Amazon is now reinventing on behalf of the business customer and focused on building the largest and most innovative Business-to-Business (B2B) business in the world, and we are recruiting to make this vision a reality.

B2B represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable B2B customers to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions. Our customers include individual professionals, small businesses to large institutions (and everything in between). Our B2B customers have different needs than the traditional Amazon customer so we are reinventing everything from how we display our selection, price our products, and provide the right customer experience.


Key job responsibilities
Are you excited by the challenge and sense of ownership that comes from leading programs and projects at Amazon scale? Do you enjoy working in an entrepreneurial environment, solving complex operations, business, marketing and technical problems by delivering innovative solutions? If so, then you are at the right place.
- Build and execute retention programs to reduce customer churn. Track performance and manage output efficiently
- Build and Execute GTM for key customer cohorts
- Forecast and report business growth and other key metrics, including tracking actual progress toward forecasts.
- Present and lead conversations about business issues, solutions, and strategy to senior leaders
- Researching and conducting market analysis for Amazon customers
- Develop targeted messages based on the key value propositions and use cases.
- Work with the product managers to define necessary product/service improvements and new areas for innovation.

Basic Qualifications

- 3+ years of sales experience
- 4+ years of B2B sales experience
- Experience analyzing data and best practices to assess performance drivers
- Experience closing sales and generating revenue

Preferred Qualifications

- Experience with sales CRM tools such as Salesforce or similar software
- Experience influencing C-level executives

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Experience Level

Mid Level