Infrastructure Technical Support Practitioner
Accenture India Private LimitedBengaluru/Bangalore
Not disclosed
Job Description
RRN00017072 - Infra Tech Support Practitioner
THE WORK: Explore opportunities to build knowledge and support the group while engaging in problem solving discussions. This role will involve developing expertise in Service Desk Management, fostering a collaborative environment where challenges are addressed thoughtfully. Join us in this exciting journey and contribute to a dynamic and supportive workplace. Ensure production systems are available and operating according to defined service level agreements. Drive incident and outage resolution and maintain clear communication throughout the process. Facilitate the restoration of service to the production environment efficiently and effectively. Establish disaster recovery procedures to safeguard critical operations. Maintain data retention practices to ensure compliance and reliability. HERE'S WHAT YOU WILL NEED: Beginner proficiency in Service Desk Management. A minimum of 0 of experience in relevant related skills. Bachelor's Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: Beginner proficiency in problem solving. Intermediate proficiency in communication. Beginner proficiency in incident management. Intermediate proficiency in disaster recovery planning. Beginner proficiency in data retention strategies.Job role
Work locationBengaluru
DepartmentIT & Information Security
Role / CategoryIT Support
Employment typeFull Time
ShiftDay Shift
Job requirements
ExperienceFreshers only
About company
NameAccenture India Private Limited
Job posted by Accenture India Private Limited
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