Senior Credit Controller

Senior Associate

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Credit Control Skills Required:

Role Summary

The Credit Controller will be responsible for managing end‑to‑end credit control activities, ensuring timely collections, minimizing bad debts, and supporting internal teams with accurate customer account information. This role requires strong analytical skills, stakeholder management, and the ability to work efficiently under pressure.

Key Responsibilities

• Analyse overdue ageing reports and bad debt reports to identify risk areas and take corrective actions.

• Send timely follow‑ups and reminders to customers regarding outstanding invoices.

• Support the Cash Application team by assisting with queries related to unidentified or unallocated payments.

• Provide required documentation and data for audit requests.

• Ensure accuracy and accountability in managing customer accounts.

• Take full ownership of assigned tasks and demonstrate proactive decision‑making.

• Maintain strong customer (stakeholder) centricity while handling escalations and queries.

• Manage time effectively to meet deadlines in a fast‑paced environment.

Skills & Competencies Required

• 5–10 years of Credit Control / Collections experience.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); Power BI knowledge is an added advantage.

• Experience working in Workday is preferred.

• Strong analytical and decision‑making capability.

• High attention to detail and accuracy.

• Excellent communication and stakeholder management skills.

• Ability to work under pressure and manage multiple priorities effectively.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Experience Level

Senior Level