Senior Service Reliability Engineer

Senior Service Reliability Engineer - EDA Infrastructure

NVIDIA is seeking System Administrator/DevOps Engineers to help build and operate a global Service Reliability Operations Center supporting our Hardware Infrastructure. This role focuses on ensuring scalability, resilience, and near 100% availability. As part of this team, you will collaborate with SRE, Security, and DevOps to improve reliability, reduce incident frequency and impact, and drive rapid resolution when issues occur. You will partner with development teams to implement monitoring, alerting, and observability solutions that proactively detect issues and enhance the customer experience. You will also help evaluate and select the tools and technologies used to monitor, operate, and measure the effectiveness of our production environments.

What you will be doing:

• Operate in a 24/7 follow-the-sun support model spanning multiple continents, with direct reporting to a U.S.-based manager

• Work a 4-day, 10-hour schedule, including either Saturday or Sunday, with flexible early or late shifts to ensure continuous global coverage across U.S. and India teams

• Monitor and manage large-scale production compute and storage environments to ensure high availability and performance

• Utilize alerts, alarms, and observability tools to proactively detect, prevent, and respond to incidents

• Apply deep systems knowledge to analyze logs, metrics, and system behavior to diagnose issues, identify root causes, and implement effective resolutions

What we need to see:

• Highly motivated with strong communication skills, you have the ability to work successfully with multi-functional teams, principles, and architects, coordinating effectively across organizational boundaries and geographies.

• 5+ years of experience administering large-scale production systems.

• 3+ years of experience in high-availability Internet, Cloud, or Data Center environments (Systems Administration, SRE, or NOC).

• BS in Computer Science, Engineering, Physics, Mathematics, or equivalent experience.

• Expert-level knowledge of Linux system administration and automation using Ansible and/or Python.

Ways to Stand Out from the Crowd:

• Advanced hands-on experience with Kubernetes, SLURM, and large-scale cluster management.

• Familiarity with GPU hardware and high-performance computing environments.

• Experience with observability and incident management tools (Grafana, OpenTelemetry, PagerDuty, JIRA).

• Cloud experience (AWS, Azure, GCP) is a plus; strong preference for on-prem expertise.

Our technology has no boundaries! NVIDIA is building the world’s most groundbreaking and innovative compute platforms in the world. It’s because of our work that scientists, researchers and engineers can advance their ideas. At its core, our visual computing technology not only enables an amazing computing experience, it is energy efficient! We pioneered a supercharged form of computing loved by the most demanding computer users in the world - scientists, designers, artists, and gamers. It’s not just technology though! It is our people, some of the brightest in the world, and our company culture make NVIDIA one of the most fun, innovative and dynamic places to work in the world! At the center of NVIDIA's culture are our core values like innovation, excellence and determination and team, that guide us to be the best we can be.

NVIDIA offers highly competitive salaries and a comprehensive benefits package. We have some of the most forward-thinking and talented people in the world working for us and, due to unprecedented growth, our world-class engineering teams are growing fast. If you're a creative and autonomous engineer with real passion for technology, we want to hear from you.

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Experience Level

Senior Level