ServiceNow Architect

Servicenow Architect

Experience: 12 to 20 years Location: PAN India • ServiceNow subject matter expert with 3+ hands-on experience in ServiceNow applications/modules (TSM [or CSM/ ITSM] , TNI [or CMDB] , OMT , FSM , TSOM [or ITOM ] , GRC , SecOps) working on Functional architecture, Data Architecture and Integration architecture. • Document Architecture Blueprints and Technical design for stakeholder signoff. Candidates should know TMF ODA and OpenAPIs OSS capabilities that will be generally used to integrate ServiceNow with rest of OSS/BSS landscape. • Good knowledge of Products & Service Catalog – PSR hierarchy, Inventory and the common design patterns like Catalog-Driven-Orchestration, Closed-Loop-Assurance, Real-Time-Inventory, Network-as-a-Service – for Solution design in Service fulfilment & Assurance domain. • Architect and develop innovative solutions in collaboration with a cross-functional team including Custom-Applications (Built-On-Now) for extending Capabilities • Experience in implementation and estimation techniques. • Responding to Request for Information/Proposal documents • Provide expert level support and technical mentoring to implementation teams. • Maintain deep, comprehensive knowledge of ServiceNow’s capabilities, performance, and constraints. • Support practice build efforts to include development of practice intellectual property (IP) • Scoping and delivering Proof of Concept / Proof of Value engagements with prospects • Deep understanding of ServiceNow data model and structures, proposing and enforcing coding standards. • Good experience in Agile way of working (Scrum, User Story, Sprint model), JIRA & Confluence tools • Candidate should possess Good Communication & Client- interfacing skills.