Senior Manager - Insurance Category

SM Category, Life Insurance

About PhonePe Limited:

Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore. 

 

PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

 

Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

The Senior Manager - Category (Insurance) at PhonePe serves in a pivotal role,
building and managing the respective category business. This would require you to
work closely with various internal and external stakeholders to scale and improve the
experience, product features and services that help increase user satisfaction, improve
customer experience and grow the category revenue.
The role demands a deep understanding of market segment and consumer
needs/behavior, and leading strategic and tactical initiatives for the growth of the
category.

Roles and responsibilities?
● Deep understanding of the markets, trends, competitive landscape and consumer
behavior, to contribute to the category strategy
● Active monitoring of the commercial performance for the category and strong
understanding of regulatory landscape
● Establishing and maintaining strong relationships with key stakeholders in insurance
companies, including executives, business development teams, and product managers,
to drive collaboration and mutual success.
● Define KPIs and metrics to track the success and impact of strategic partnerships.
Monitor and analyze partnership performance to identify areas of improvement and
optimization.
● Collaborate with cross-functional teams- data science, legal, compliance, growth and
customer experience to lead category specific initiatives
● Work with internal teams including operations, product and engineering to
optimize key
category metrics

Skill Set required?
● 6+ years of experience in a Fintech/Tech/Financial services company
● MBA from Tier 1 college

-Strategic thinking and analytical mindset, with the ability to identify and evaluate
partnership
opportunities based on business objectives and market dynamics.’
-Results-oriented mindset, with a focus on achieving and exceeding targets and
driving
business growth.
-Flexibility and adaptability to thrive in a fast-paced and evolving business
environment.
-Excellent communication and relationship-building skills, with the ability to
influence and
collaborate with stakeholders at all levels.
-Passion for solving problems creatively, starting small, failing fast, and applying
your learnings .

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

 

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity,  ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of  gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.

Read more about PhonePe on our blog.

Life at PhonePe

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Experience Level

Senior Level