Salesforce Developer
Pearson India Education Services Pvt LtdJob Description
Software Engineer II
Role Summary
We are seeking an experienced Salesforce Developer with approximately 4 years of hands-on expertise in designing, developing, and supporting Salesforce solutions. The ideal candidate will build scalable customizations, contribute to solution design, and help implement intelligent automation using Salesforce’s AI capabilities, including Agentforce.
Key Responsibilities
- Design, develop, test, and deploy Salesforce solutions
- Build Apex classes, triggers, and SOQL/SOSL queries
- Develop Lightning Web Components (LWC) and Aura components
- Implement business automation using Flows and platform tools
- Develop and maintain integrations via REST/SOAP APIs
- Customize objects, fields, validation rules, and page layouts
- Troubleshoot defects, performance issues, and user-reported problems
- Support release cycles and deployment activities
- Collaborate with Admins, QA, Architects, and Business Analysts
- Participate in code reviews and enforce best practices
- Document technical designs and implementation details
AI & Agentforce Responsibilities
- Contribute to the design and implementation of Agentforce-powered solutions
- Configure and customize AI agents to support business workflows
- Integrate Agentforce with Flows, Apex, and external systems
- Ensure data quality and security for AI-driven processes
- Optimize agent behavior, prompts, and automation logic
- Support monitoring and continuous improvement of AI agents
Required Qualifications
- Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)
- ~4 years of Salesforce development experience
- Strong proficiency in:
- Apex, Triggers
- Lightning Web Components (LWC)
- SOQL/SOSL
- Salesforce Flows & Automation
- Experience with REST/SOAP APIs and integrations
- Understanding of Salesforce data model & governor limits
- Solid grasp of Salesforce security (profiles, roles, sharing rules, FLS)
- Experience with deployment tools (Change Sets, Salesforce DX, CI/CD)
AI / Agentforce Skills
- Experience working with Salesforce AI features (Agentforce, Einstein, Prompt Builder, etc.)
- Understanding of AI-driven automation and conversational workflows
- Ability to integrate AI agents into Salesforce processes
- Awareness of AI governance, data privacy, and ethical considerations
Preferred Qualifications
- Salesforce Certifications relevant to the role and experience
- Experience with:
- Sales Cloud / Service Cloud / Experience Cloud
- Agentforce implementations or pilots
- Integration tools
- DevOps / Git-based version control
Knowledge of design patterns and scalable architecture
Experience Level
Mid LevelJob role
Job requirements
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