Call Center Executive
Tata Capital Finance Ltd
Work from Office
Full Time
Min. 1 yearJob Description
Team Leader - Call Center - Bengaluru - J.P. Tech Park - JM*
- Responsible for leading and managing call center operations and team members. - Ensures quality customer support and adherence to service standards. - Coordinates daily activities to meet performance targets and service levels. - Handles escalations and supports team in resolving customer issues. - Monitors team productivity and provides coaching for improvement. - Requires leadership skills and ability to manage a dynamic call center environment. - Focus on communication, team management, and operational efficiency. - Typically involves working closely with customer support processes and workflows. - May require managing schedules, reporting, and performance metrics. - Emphasis on maintaining a motivated and effective team to deliver excellent customer service.Job role
Job requirements
About company
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru/Bangalore to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
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