Cloud Technical Consultant

Technical consultant cloud

Overview:

• Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work”
• Seeking an astute individual that has a strong technical foundation with the ability to be hands-on with the broader implementation cycle of TMS as part of the Customer Success Organization, and deep domain expertise of industry best practices, with the ability to implement them working with both deploy and operate teams.

Scope:

• Core responsibilities of deploying and maintaining TMS solution and to understand how the Blue Yonder solution can be configured and delivered to better facilitate customer business processes
• Look at various angles of a Problem to identify the root cause to solve a Variety of problems. Promotes the same outlook in the Team.
• Volunteers for new challenges and eager to learn and challenge himself for new tasks as well build a network outside the immediate Team and encourage an atmosphere where team can thrive

What you’ll do:  

• Serves as a technical owner and attends and contributes to key meetings between Project Manager, Solution Architects, key customer contacts, and customer users, up to and including key executive project sponsors
• Ensure knowledge transfer is conducted with key customer project team
• Communicates business cases to PMG and PD regarding customer specific needs related to product functionality and enhancements
• Interacts with Product Management Group & Product Development Team regarding new releases and new functionality and act as the liaison to communicate to the rest of the team
• Work with Support Services team to make Customer Stable post go-live and venture towards value realization.
• Conducts technical analysis sessions with clients and/or the project team to understand the functional needs of the client and develops functional solutions to meet those needs. 
• Provide variety of functional support to the project team; including quality assurance/design review, environment setup, software installation, configuration, report and label generation, operation consulting, troubleshooting, system testing & programming.   
• Works as a senior member of a Cloud team on product implementation, enhancement, managed services, integration, custom from offshore.

What we are looking for:

• 10+ Years of corporate experience. Experienced can be lesser if knowledge of Blue Yonder Technical TMS has been acquired in previous Implementation projects.
• Bachelor's degree (or equivalent) in Computer Science or Engineering or other relevant discipline.
• Expertise in Integration of TMS product, Azure Architecture, Solution Integration, Quality Assurance, System Testing and
• Webservices – SOAP.
• Oracle RDBMS concepts.
• Java.
• Windows / Unix OS concepts.
• Data Science, Agile, Azure, AI/ML is a plus
• Transportation Domain Knowledge is Plus.
• SQL, PL/SQL, BA Cognos, Power BI, OS, DB Maintenance Jobs, Debugging & Trouble shooting knowledge
• Hands-on Experience on Integrating various applications on Azure Architecture.
• Ability to resolve complex problems with minimal guidance.
• Excellent computer skills with in-depth knowledge of operating systems, client/server technology, ERP systems, Integration and Middleware technologies and applications
• Ability to develop and maintain strong, productive relationships with customers, partners and consultants
• Highly developed analytical and problem-solving skills

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.