Technical Program Manager - Product Design and Technical Documentation

Technical Program Manager (Product Design & Technical Documentation)

Technical Program Manager -(Product Design & Technical Documentation)

Location: Bangalore, India

The Team:

Our multiple design award-winning team comprises over 60 talented individuals located worldwide, including a team of over 20 people based in our Bangalore design center of excellence. As our company and our products grow rapidly, it is crucial to scale the user experience of our product, with our Design and Technical Writing teams.

The Opportunity:

We are seeking a core hire - our first Technical Design Program Manager in Rubrik’s growing Bangalore office. This function will help us scale, make our award-winning team more efficient, and help drive our next phase of growth. This role will collaborate closely with the senior Design and Technical Writing leadership team and the key partners across the development process. 

The Technical Design Program Management function creates and runs the operational engines that allow our Design and Technical Writing teams to focus on their craft, remove operational friction, and deliver world-class user experiences at scale. 

 

Responsibilities: 

As the first Technical Design Program Manager in our Bangalore office, you will own the operational rigor for our Global Technical Writing team (US & India) and drive efficiency and health for our India Design team. You’ll leverage your strong technical expertise to ensure effective and efficient program outcomes. 

• Backlog and Resource Management: Partner with leadership to refine the global backlog. You will refine sizing guidelines, assign ticket ownership, make sure that the workload is distributed equally across team members and identify opportunities to automate the Jira processes.
• Proactive Planning: Lead regular syncs with Product Management and Engineering to identify documentation needs early. Ensure all prerequisites are defined, information is accurate and timelines are identified before the work hits the writers' desks.
• Process Engineering: Audit the current workflow and streamline it. You will partner up with the leadership team to improve the current workflows, and introduce new processes where necessary. 
• Reporting & Communication: Communicate technical program status effectively to stakeholders, backed by regular metrics analysis that enables leadership to make timely and data-driven decisions.
• Delivery Assurance: Own the timeline and on-time delivery. Work with Eng/PM to secure firm deadlines and ensure the Tech Pubs team is integrated into the Design-to-Eng handoff process, preventing last-minute scrambles.

Who you are: 

We are not looking for a task manager; we are looking for a system builder. You are the first functional hire in this region, which means you must be comfortable operating independently and collaborating across geographies.

• 4-8 years of relevant Technical Program/Project Management experience in the engineering/development space, backed by a strong working knowledge of the Software Development Life Cycle (SDLC) and Agile frameworks.
• A Proactive Problem Solver: You don’t wait for permission to fix things. If a process is broken, you identify the root cause, propose a solution, and implement the fix.
• Global Operator: You have experience supporting teams across different geographies (US & India). You know how to keep projects moving 24/7 without letting communication slip through the cracks.
• Comfortable with Ambiguity: You thrive in an environment where requirements aren't always clear. You ask the hard questions to create structure out of chaos, even in a highly technical context.
• Process Architect: You have a track record of building systems from scratch for technical teams—creating sizing models, Jira workflows, workload calculation framework—and getting teams to adopt them.
• Courageous Communicator: You are comfortable pushing back. If a timeline is unrealistic or a team member is overloaded, you have the confidence to raise the flag to leadership and propose alternative paths.

Tool Proficiency: Deep expertise in Jira (dashboarding, workflow creation) and spreadsheet modeling is required.

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Join Us in Securing the World's Data

Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. 

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Inclusion @ Rubrik

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.

Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.

Our inclusion strategy focuses on three core areas of our business and culture:

• Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.

• Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.

• Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

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NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

Experience Level

Mid Level