How much salary can I expect as a Voice Network Engineer in Unisys India Private Limited in Bengaluru/Bangalore?

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

What is the eligibility criteria to apply for Voice Network Engineer in Unisys India Private Limited in Bengaluru/Bangalore?

The candidate should have completed the required education and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru/Bangalore to get hired quickly.

Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

Who can apply for this job?

Both Male and Female candidates can apply for this job.

Is it a work from home job?

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru/Bangalore at apna.

Are there any charges or deposits required while applying for the role or while joining?

No work-related deposit needs to be made during your employment with the company.

How can I apply for this job?

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

What is the last date to apply?

The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Bengaluru/Bangalore . Through apna, you can find jobs in 64 cities across India. Join NOW!

Voice Network Engineer

Unisys India Private Limited

Voice Network Engineer

Unisys India Private Limited

Bengaluru/Bangalore

Not disclosed

Work from Office

Full Time

Min. 3 years

Job Description

Voice Network Engineer

What success looks like in this role:

Provide support for Global Contact Center

• Provide support for audio/Video conferencing

• Ensure video conferencing endpoints are operational and up to date.

• Provide support for Global Call Recording/Archive System.

• Provide support for the CTI environment.

• Provide support for the reporting environment.

• Provide support for other telephony adjuncts and emerging technologies as they are implemented.

• Respond to user trouble tickets related to Cloud Contact center within service levels.

• Active participation and coordinate testing and support of Cloud Contact Center Disaster Recovery plans.

• Provide support to all IP phones, IP softphones, Video endpoints

• Coordination/monitoring of vendor maintenance requests and activities.

• Work with communications carriers and technicians to resolve carrier problems.

#LI-CM1

You will be successful in this role if you have:

3+ years of experience in Voice & Cloud Contact Center Technologies Support

2+ years of experience in Cloud Contact Center as a Service – Nice InContact, 8x8, Ringcentral , Amazon Connect, Genesys Cloud CX and Five9.

On Premise Contact Center Technologies – Avaya, Cisco, Genesys

SIP, VOIP, IP Telephony & Unified Communications, IVR, CTI, Call Recording, WFM, Dialers.

Basic understanding of Network Infrastructure Design and monitoring.
Ability to work in a 24x7 Support environment.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com. US job seekers can find more information about Unisys’ EEO commitment here.