Customer Service Manager
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Customer Service Manager_R-WBG OPERATIONS (OPS)-Customer Service Desk
- Manage and oversee customer service operations ensuring high-quality service delivery. - Coordinate with the customer service desk to handle queries and resolve issues efficiently. - Lead and motivate the customer service team to achieve performance targets. - Maintain strong communication channels between customers and internal departments. - Monitor customer feedback and implement improvements to enhance satisfaction. - Ensure adherence to company policies and operational procedures. - Facilitate training and development initiatives for customer service staff. - Work closely with operations to streamline service processes and improve response times.Job role
Job requirements
About company
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bhavnagar to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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