Telecaller

We are looking for a motivated, organized, and target-driven Telecaller / Inside Sales Executive to generate sales and expand our dealer network for agricultural machinery, including harvesters, balers, trailers, implements, and other farm equipment. The role involves communicating with farmers, contractors, dealers, distributors, and agricultural businesses across India while maintaining accurate sales records and ensuring timely follow-ups.

Key Responsibilities

Customer Sales

• Contact prospective customers through phone calls.
• Explain product features, benefits, pricing, finance options, and ongoing offers.
• Understand customer requirements and recommend suitable machinery.
• Follow up with customers until the sale is closed.
• Maintain long-term customer relationships for repeat business and referrals.

Dealer Development

• Identify and contact potential dealers and distributors across different regions.
• Present dealership opportunities and business potential.
• Collect dealer information and assist in dealer onboarding.
• Maintain regular communication with existing dealers to increase sales and business.
• Lead Management & Follow-upCall all leads received through advertisements, social media, WhatsApp, websites, exhibitions, and referrals.
• Ensure timely follow-up with every lead until a final outcome is achieved.
• Maintain proper follow-up schedules and reminders.
• Coordinate product demonstrations or meetings with the sales team when required.

Data Management

• Maintain accurate customer, dealer, and lead records in Microsoft Excel or Google Sheets.
• Update daily call reports, follow-up status, quotations, and sales records.
• Ensure all data is complete, organized, and regularly updated.
• Generate weekly and monthly reports for management.

Market Research

• Gather information on competitors, pricing, schemes, and customer feedback.
• Identify new business opportunities and potential dealer locations.

Required Skills

• Excellent verbal communication and interpersonal skills.
• Strong convincing and negotiation abilities.
• Fluent in Hindi; basic English communication is preferred.
• Good follow-up and relationship management skills.
• Proficient in Microsoft Excel, Google Sheets, and basic computer applications.
• Ability to maintain organized records and reports.
• Self-motivated, disciplined, and target-oriented.
• Ability to work independently with minimal supervision.

Preferred Qualification

• Graduate in any discipline.
• Experience in telecalling, inside sales, agriculture, automobiles, tractors, or farm machinery is preferred.
• Freshers with excellent communication skills are welcome to apply.

Key Performance Indicators (KPIs)

• Daily outbound calls completed.
• Number of customer leads qualified.
• Number of dealer prospects contacted.
• New dealers appointed.
• Quotations generated.
• Sales orders closed.
• Follow-up completion rate.
• Accuracy and maintenance of Excel/CRM data.
• Monthly sales target achievement.
• Customer satisfaction and dealer retention.
• CompensationFixed Salary
• Performance-Based Incentives
• Sales Commission
• Dealer Development Incentive
• Annual Performance Bonus

Career Growth

• Senior Telecaller / Inside Sales Executive
• Dealer Development Executive
• Territory Sales Executive
• Business Development Executive
• Regional Sales Manager