Admission Counsellor

Arbor Academy is a premier education and skill development institute offering industry-aligned training programs, certification courses, internship opportunities, and placement assistance across software, analytics, and professional development streams. The institute operates both onsite and online training and supports candidates in career planning, program selection, and professional growth.

Job Summary

As an Admission Counsellor in Bhubaneswar, Odisha, you will be the primary point …

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Job Title: Admission Counsellor – Odisha (Bhubaneswar)

About the Company

Arbor Academy is a premier education and skill development institute offering industry-aligned training programs, certification courses, internship opportunities, and placement assistance across software, analytics, and professional development streams. The institute operates both onsite and online training and supports candidates in career planning, program selection, and professional growth.

Job Summary

As an Admission Counsellor in Bhubaneswar, Odisha, you will be the primary point of contact for prospective candidates and their guardians, guiding them through our educational programs, understanding their career goals, and helping them make informed decisions about enrolling in Arbor Academy’s training and placement services. This role blends counselling, relationship management, and administrative coordination to support the institute’s growth in the region.

Key Responsibilities

Candidate Engagement & Counselling

* Handle enquiries from prospective candidates and parents via phone calls, walk-ins, emails, and social media.

* Provide detailed information about courses (IT, analytics, certification programs, internships, placement support), fee structures, training modes, and eligibility criteria.

* Conduct one-to-one career counselling sessions to understand candidate aspirations and recommend suitable programs.

Lead Management & Conversion

* Manage and qualify leads through CRM or internal systems; maintain accurate records of enquiries and follow-ups.

* Guide candidates through the admission process including application form submission, documentation, fee payment, and onboarding.

* Conduct timely follow-ups to maximize conversions and achieve monthly admission targets.

Marketing & Outreach Support

* Participate in promotional activities, seminars, open houses, and webinars to represent the institute.

* Coordinate with the marketing team for local outreach initiatives and lead generation campaigns.

Reporting & Market Feedback

* Maintain daily reports on admissions, enquiries, and conversion metrics.

* Provide feedback to management regarding market trends, candidate expectations, and program improvements.

Eligibility Criteria

Education

* Graduation (Bachelor’s Degree) – Mandatory

* Any discipline (Education, Business, Communication preferred)

Experience

* 2 years and above of experience in counselling, sales, admissions, or customer service preferred.

* Post graduates with strong communication skills may also apply.

Required Skills

* Excellent communication skills (English & Odia/Hindi preferred)

* Strong interpersonal and convincing skills

* Target-oriented mindset

* Good presentation and counselling ability

* Basic computer knowledge (MS Office, CRM, Email, WhatsApp)

Work Location

Bhubaneswar, Odisha (Work from Office)

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