L2 - Network & Security O&M

Position

L2 - Network &

Security O&M

Scope

·        

Provide

subject matter expertise for the 24x7 operational support for network

component (Routers, Switches, WAN Accelerators, Load Balancers, etc.)

installation, management, configuration and troubleshooting expertise

inclusive of passive components.

·        

To

provide expertise for configuration, management and troubleshooting Security

Infrastructure components like Firewalls/ IDS/ IPS/ etc.

·        

Maintaining

Service Level Agreement (SLA) or OLA (Operational Level Agreement) of highest

standards and Turn-Around Time (TAT) as agreed.

Position

L2 - Network &

Security O&M

Scope

·        

Provide

subject matter expertise for the 24x7 operational support for network

component (Routers, Switches, WAN Accelerators, Load Balancers, etc.)

installation, management, configuration and troubleshooting expertise

inclusive of passive components.

·        

To

provide expertise for configuration, management and troubleshooting Security

Infrastructure components like Firewalls/ IDS/ IPS/ etc.

·        

Maintaining

Service Level Agreement (SLA) or OLA (Operational Level Agreement) of highest

standards and Turn-Around Time (TAT) as agreed.

·        

Expert level skills in

configuring & troubleshooting of Network devices (LAN Switches/ Router/

Load Balancers). Preparing the Hardening Guidebook and necessary automation

tool-kit. Also carryout hardening of the network devices as per the laid

guidelines.

·        

In-depth knowledge and experience

in configuring & troubleshooting of Security devices (Firewalls/ IDS/

IPS).

·        

Hands on and

Troubleshooting experience on ACI Network and Data center technologies.

·        

Strong experience with

L4-L7 Load balancing, firewall etc.

·        

Good understanding of

inter and intra tenant traffic flows, contracts.

·        

Advanced operational and

troubleshooting skills of routing, switching and application flows.

·        

Broad experience in

integration of service appliance to Cisco ACI deployments to includes load

balancers and firewalls.

·        

Advanced Level of

configurations for high availability like Active-Passive or Active-Active Cluster

setup, etc.

·        

Configuration of routing

& switching protocols like BGP, OSPF, STP, RSTP, etc. and troubleshooting

of the same

·        

Integration with Infrastructure

Components like Active Directory (AD)/ LDAP/ AAA/ Radius, NTP, Domain Name

Service (DNS), Logging Servers, etc.

·        

Expert level knowledge of

IP addressing schemes (IPv4 & IPv6)

·        

Knowledge of log

co-relation engines/ methodology would be an advantage

·        

Should have worked in

Remote Management environment using tools.

·        

The key responsibilities

are highlighted below. The candidate is

o   Expected to build, deploy, configure, manage &

troubleshoot the LAN/ WAN network using the skills mentioned along with

configuration for high availability. Also carryout hardening of the devices

as per the laid guidelines

o   Primary responsibility would be to recover the network

from any outage and ensure timely performance management activities are being

carried out.

o   Expected to provide advance level of support to be

provided for ensuring that the SLA/ OLA/ TAT parameters are met.

o   Required to be knowledgeable in other Infrastructure

components (like AD/ LDAP/ AAA/ Radius, NTP, Domain Name Service (DNS),

Logging Servers etc. and TCP/IP concepts in order to assist in pinpointing

problems that may or may not involve the network operations

o   Required to be versed with various eco-system software

packages (mentioned above) for such activities as monitoring, configuration

and troubleshooting as well as remote management.

o   Expected to coordinate for repairs, replacements, patches

or upgrades of hardware/ software with third party vendors / OEMs and

business partner in order to minimize impact to SLA by following Material

Management & Movement processes (if required).

o   Expected to assist in troubleshooting connectivity failures

which impact services like Monitoring, Backup, etc. Expected to provide

inputs for Shift-wise/ Daily/ Weekly/ Monthly reporting requirements in

addition to the Asset Management record updating/ modification requirements.

o   Expected to prepare RCA reports and suggest mitigation

strategies.

o   Document network changes, incident resolutions, and root

cause analysis reports.

o   Maintain updated network diagrams, standard operating

procedures (SOPs), and configuration documents.

Should have

technical OEM certifications for Network & Security products or

technologies (Routers, Switches, Load Balancers, WAN Accelerators,

Firewalls, IDS/IPS, VPN Gateways, etc.)

Knowledge

or experience of using Enterprise Service Management tools for automated

testing, Monitoring (for OS, Network, Applications, etc.), Event

correlation engines, Service desk (ITIL compliance, workflow and Self

Service), etc.

Exposure to

technologies like Cisco ACI, FTD firewalls, load balancers

Demonstrated

problem solving skills, strong conceptual and analytical skills

along-with ability to work as an effective team member.

Excellent

verbal and written communications skills.

·        

B.E./B.Tech in

Electronics/ Computers/ IT/ Electronics & Telecommunication/ or other relevant

streams.

·        

Experience of 5+ Years in

the field of IT infrastructure projects & operations, preferably in Data

Centers, Large IT Setup, Mission Critical IT Infrastructure in Telecom/

Banking/ etc.

If you’re interested please share below mention details for the same. 

•            Location

•            Preferred location

•            Current Co

•            Experience

•            Current CTC

•            Expected CTC

•            Notice Period

•            Offer in Hand

•            Highest Education

•            SSC %

•            HSC %

•            Graduation %

•            University Name:

• How many years of experience do you have in Radware or F5 ?
• How many years of experience do you have in Cisco Aci & FTD? 

Email Id : ashwini.chakor@ril.com