Lift/Elevator Technician

Customer relationship management

 Manages the equipment installation environment during installation activities

 Manages on-site communication with the customer for day-to-day installation and

logistical activities

Project management

 Responsible for safe, high quality, and timely installation of the equipment following

KONE installation methods throughout the installation process

 Is responsible for reporting installation progress to the installation supervisor.

 Ensures that shortages or damage are reported and replacement parts are ordered as

soon as they are discovered

 Keeps the installation tooling safe and in good condition

 Ensures the security of the delivered equipment by means of correct storage and site

handling

 Communicates with the builder to prevent interruptions to installation work

 Is familiar with the A.M. manual and aware of field letter updates

 Is responsible for the safe working environment within the confines of the installation

activity including storage areas

Delivery

 Responsible for receiving, checking and storage of materials

 Carries out the installation according to pre-determined method instruction and schedule

 Submits reports of timekeeping, quality feedback forms and warranty claims for material

 Contributes to the ongoing improvement of the product by feedback to the supply line

Leadership / People management

 May be required by the supervisor to give training/coaching to trainees and helpers.