Sales & Service Engineer

·       Candidate from Engineering / M.B.A., background

·       Minimum 6 to 8 years of Service Sales experience (preferably from Elevator industry)

·       Good understanding of market trends in sales & marketing

·       Target oriented and Self Driven sales professional Strong communication and

·       Excellent Communication skills, Interpersonal skills and Presentation Skills

What will you be doing?

Customer Relationship Management
• Proactively develops and creates customer relationships in his/her area of responsibility
• Is accountable for developing KONE position in his/her customer base or market area
• Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
• Ensures customer satisfaction and solving complaints with the rest of the KONE team
• Documents the customer and contact information, maintains customer data

Sales
• Proactively generates opportunities from existing customer base
• Collaborates with maintenance team for leads (maintenance technicians)
• Is accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets
• Is accountable for finding customer needs and that KONE’s solution matches with the needs
• Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority
• Validates that the contents of the contract are in line with the negotiation process outcome
• Maintains full information of opportunities, tasks and visits, keeps sales funnel data up-to-date
• Responsible for timely and accurate reporting in CRM
• Responsible for gathering relevant information about market and competitors from the field
• Supports the finance function in money collection.
• Is responsible for the account over the entire sell process and customer relationship
• Drives execution of her/his individual sales plan

What do we offer?

·       Career progression and opportunities within a global organization

·       Total reward elements that engage and motivate our employees and help us make KONE a great place to work

·       Comprehensive learning and development programs covering a wide range of professional skills

·       You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded

Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry.