Senior Branch Banker - Customer Service and Transaction Authorization
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 5 yearsJob Description
Elite Banker-Inbound-Branch Banking-Service
We are seeking a meticulous and experienced Platinum Banker - Inbound to manage high-value transactions and ensure operational excellence at the branch. This role involves servicing walk-in customers, generating leads, cross-selling financial products, and ensuring strict compliance with regulatory and audit requirements. The Authoriser will also act as a key custodian and play a pivotal role in maintaining service quality and team coordination.
Responsibilities
- Service walk-in customers across all segments with professionalism and efficiency.
- Generate leads for New-To-Bank customers and cross-sell products such as Term Deposits (TD), Mutual Funds (MF), CASA, and Gold.
- Ensure regulatory and procedural compliance across all branch operations.
- Coordinate and support branch audits.
- Deliver service excellence to enhance customer retention and cross-sell opportunities.
- Authorize and verify entries made by inputer.
- Review end products and clear transactions of ₹10 lakhs and above.
- Act as vault/key custodian and ensure secure handling of branch assets.
Job role
Job requirements
About company
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The candidate should have completed the required education and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Bikaner to get hired quickly.
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