3pl Operation Executive

Dear Candidate,

About the Role

We are looking for a detail-oriented and proactive 3PL Logistics Operations Executive to manage day-to-day logistics operations and ensure the smooth movement of shipments across our branch network.

Key Responsibilities

• Coordinate daily transportation and logistics operations for customer shipments.
• Plan and monitor vehicle movement, shipment schedules, and delivery timelines.
• Coordinate with transporters, drivers, warehouse teams, and branch offices for seamless operations.
• Track shipments and provide regular status updates to customers and internal stakeholders.
• Ensure timely pickup, transit, and delivery of consignments.
• Handle customer queries, delivery issues, and shipment escalations professionally.
• Prepare and maintain shipment documentation, delivery records, PODs (Proof of Delivery), invoices, and operational reports.
• Update shipment details accurately in the Transport Management System (TMS) or ERP.
• Coordinate with Branch Managers to ensure smooth operational activities and resolve branch-level issues.
• Monitor vehicle utilization and support route planning for operational efficiency.
• Follow up on pending deliveries, POD collection, and customer acknowledgements.
• Ensure compliance with company policies, customer SOPs, and statutory regulations.
• Maintain high service levels and support continuous process improvement initiatives.

Eligibility

• Bachelor's Degree in Logistics, Supply Chain, Commerce, Business Administration, or any related discipline.
• 1–5 years of experience in 3PL Logistics, Transportation, Freight Forwarding, Warehouse Operations, or Supply Chain.
• Freshers with a Logistics or Supply Chain qualification and strong communication skills may also be considered.

Required Skills

• Good knowledge of transportation and 3PL logistics operations.
• Experience using TMS, ERP, or logistics software.
• Strong coordination and communication skills.
• Excellent problem-solving and multitasking abilities.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Ability to work under pressure and meet delivery timelines.
• Customer-focused with strong organizational skills.