Senior DevOps Engineer - Hybrid Cloud & Systems Engineering

Advisor, Systems Engineering

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Advisor, Systems Engineering

What does a successful Senior DevOps Engineer do?

We are looking for a hands-on Senior DevOps Engineer with deep expertise in Kubernetes, GitHub, and AWS to design and lead the implementation of a hybrid-cloud architecture for an OnPrem Payment Gateway and its surrounding services. The goal is not a full migration, but to enable controlled traffic routing (partial or full) to AWS during peak loads or operational events—improving resilience, elasticity, and availability.

The current platform runs on OnPrem Kubernetes, uses Oracle as its database, and uses GitOps/CI/CD tooling including Argo CD and Helm. This role partners with engineering, infrastructure, and security teams to architect, document, and deliver secure, scalable, cloud-ready solutions across hybrid environments.

What you will do

• Infrastructure Management: Provision, configure, and maintain secure, scalable cloud infrastructure across AWS (primary) and exposure to Azure/IBM Cloud as needed.
• Hybrid Cloud Architecture & Routing: Design and implement routing and failover/burst patterns between OnPrem and AWS (traffic distribution, DR, scaling).
• CI/CD Pipeline Development: Build, maintain, and secure CI/CD pipelines using GitHub and enterprise tooling (e.g., Jenkins, Spinnaker, GitLab CI) along with GitOps patterns.
• Automation & IaC: Implement Infrastructure as Code using Terraform (preferred) and/or CloudFormation, plus automation using Ansible and Helm charts to reduce operational risk.
• DevSecOps / Security & Compliance: Enforce security controls (secrets management, IAM, encryption, vulnerability management) and ensure compliance with PCI-DSS and other financial regulations in partnership with Infosec teams.
• Container Orchestration: Administer and evolve Kubernetes platforms (OnPrem and EKS), focusing on HA, upgrades, scaling, networking, and operational standards (CKA preferred).
• Monitoring & Observability: Implement and standardize monitoring/logging/alerting using tools such as Datadog, Grafana, Prometheus, Splunk, CloudWatch, enabling real-time visibility and actionable insights.
• Incident Response: Participate in on-call rotations, troubleshoot production issues, and lead root cause analysis (RCA) with corrective/preventive actions.
• Database Integration: Support Oracle workload needs and integration patterns in AWS (connectivity, HA/DR considerations, performance, operational readiness).
• Productivity with GenAI: Apply GenAI tools (including GitHub Copilot and others) to improve productivity, code quality, documentation, and operational analysis.

What you need to have

• Experience: 7+ years in DevOps / platform engineering (can be calibrated), ideally with experience in financial services or other regulated environments.
• Cloud Proficiency: Strong hands-on experience with AWS; exposure to Azure or GCP is a plus.
• Kubernetes & Containerization: Proven expertise in Kubernetes (EKS preferred) and Docker; CKA preferred.
• Infrastructure as Code: Proficiency with Terraform and working knowledge of Ansible and Helm.
• CI/CD & Git: Strong experience with GitHub and CI/CD tools such as Argo CD, plus familiarity with Jenkins/Spinnaker/GitLab CI.
• Scripting/Programming: Strong proficiency in Python, Bash, or Go.
• Security Focus: Working knowledge of PCI-DSS, SOC 2, and secure engineering practices (secrets management, IAM, audit logging).
• Observability/Logging Tools: Familiarity with logging/monitoring platforms such as Splunk, Prometheus/Grafana, Datadog.
• Strong collaboration, documentation, and problem-solving skills across cross-functional teams.

What would be great to have

• Certifications: Certified Kubernetes Administrator (CKA) and/or AWS Certified DevOps Engineer
• Experience with hybrid cloud / on-premise environments and enterprise connectivity patterns.
• Understanding of financial transaction systems, event-driven architecture, and/or Kafka.
• Experience designing for auditability, privacy, and secure operations in payment ecosystems.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Experience Level

Senior Level