Assistant Manager - Customer Service Logistics

Assistant Manager- CS Logistics

Job Title

Assistant Manager- CS Logistics

Job Description

Job title:
Assistant Manager- CS Logistics
Your role:

Job Responsibilities:
• Helps to plan transport for eligible transactions (sales orders, purchase orders, deliveries), executing steps as per documented process and work instructions and according to specific requirements expressed (e.g. delivery questionnaire).
• Ensures the quality assurance of master data and transactional data throughout the entirety of his/her operational activities, maintaining a stringent adherence to established protocols and standards to guarantee accuracy, consistency, and reliability across all created and updated records.
• Works across transportation and distribution functions to analyze transportation data and trends, identifying opportunities for optimization and cost reduction in the supply chain, working under close supervision of experienced team members.
• Participates in the collection of transportation capacity data to support informed decision-making and enhance route optimization efforts, contributing insights to drive efficiency improvements.
• Contributes to resolving transportation and distribution-related challenges by troubleshooting logistics issues and coordinating with internal and external stakeholders, seeking guidance and support from supervisors when needed.
• Ensures compliance with regulatory standards and quality assurance procedures for transportation and distribution activities, strictly adhering to Philips' policies and industry regulations, and providing support for audits and compliance checks.
• Maintains accurate and up-to-date records in transportation and distribution management systems, facilitating efficient tracking and monitoring of shipments and inventory levels, with oversight from senior team members.
• Provides timely and transparent communication to internal teams and external partners regarding shipment status, delays, and other transportation and distribution-related matters, escalating issues as necessary to ensure timely resolution.
• Assists in the maintenance and operation of transportation and distribution equipment and assets, including vehicles, forklifts, and warehouse machinery, coordinating repairs and servicing under the supervision of experienced colleagues to ensure optimal performance and safety compliance.
• Supports distribution-related responsibilities, including inventory management, order fulfillment, and warehouse operations, as needed, to optimize overall supply chain efficiency and customer satisfaction.

Minimum required Education:
High School Diploma, Vocational Education.
Minimum 2 years experience in logistic skills, good in Excel, ms office.

Preferred Skills:
• Supply Chain Management (SCM)
• Logistics Systems
• Troubleshooting
• Data Analysis & Interpretation
• Transport Planning & Scheduling
• Data Management
• Documentation & Reporting
• Quality Specifications
• Equipment Operations
• Equipment Maintenance

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How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
Indicate if this role is an office/field/onsite role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

Experience Level

Mid Level