Senior Business Architect - Dynamics 365 Supply Chain Management & AI

Business Architect

Project Role : Business Architect
Project Role Description : Identify opportunities to deliver tangible business value by assessing the current state, capturing high-level requirements, and defining business solutions. Translate business needs into technology-enabled solutions and operating models. Support transformation by developing business cases and guiding implementation of key initiatives.
Must have skills : Microsoft Dynamics 365 Supply Chain Management
Good to have skills : NA
Minimum 15 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary Seeking a forward-thinking professional with an AI-first mindset to design, develop, and deploy enterprise-grade solutions using Generative and Agentic AI frameworks that drive innovation, efficiency, and business transformation.
Roles & Responsibilities: Lead AI-driven solution design and delivery by applying GenAI and Agentic AI to address complex business challenges, automate processes, and integrate intelligent insights into enterprise workflows for measurable impact.
Professional & Technical Skills: Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization.

As a Senior Manager / Principal – D365 Supply Chain + AI Lead Architect, you will serve as the highest-level SCM solution authority, advising clients on digital transformation strategy, enterprise architecture, and AI-led modernization using Dynamics 365 SCM and the Microsoft Business Applications ecosystem. This role is highly consultative and strategic, and you will shape solution direction, validate architecture decisions, drive value engineering, and connect business outcomes to technology enablers like Copilot, Power Platform, Cognitive Services, and GenAI.
You are expected to lead discussions with C-level stakeholders, define transformation roadmaps, demonstrate future-state capabilities, and ensure solution viability across multiple geographies and entities.

Key Responsibilities
Client Advisory & Thought Leadership
Advise CXOs, supply chain heads, and digital transformation leaders on how to adopt AI-first SCM operating models using D365.
Lead executive-level envisioning and design thinking workshops focusing on:
o Cost reduction
o Inventory optimization / Warehouse efficiency
o Demand forecasting and planning maturity uplift
Serve as a trusted advisor, steering conversations toward measurable business value.
End-to-End Enterprise Architecture Ownership
Define enterprise architecture combining:
o D365 SCM
o Power Platform
o Azure Integration
o Data + AI capabilities
Validate cross-functional impacts (Finance, Commerce, Field Service, Manufacturing).
Govern solution quality through architecture principles and design guardrails.
SCM + AI Innovation Leadership
Identify and craft use cases for AI in Supply Chain such as:
o Predictive demand forecasting (AI/ML model)
o Proactive replenishment using Copilot
o Exception-based warehouse management
Drive AI-based accelerators, reusable frameworks, and automation playbooks.
Solution Strategy & Blueprint Definition
Lead global template / multi-entity rollout blueprint sessions.
Perform deep Fit-to-Standard analysis and propose alternatives that maximize standard capability.
Drive backlog prioritization and value-based release planning.
Complex Program Steering (without people management)
Act as functional decision authority during:
o Design Authority Boards
o Solution Architecture Reviews
o Change Request governance
Resolve escalated design conflicts and ensure no technical debt is created.

Professional & Technical Skills
14–18+ years of experience designing and delivering SCM transformations on D365 / AX.
Expertise across:
o Warehouse Management (Advanced WMS)
o Procurement & Sourcing
o Inventory & Distribution
o Master Planning / Demand Forecasting
Strong understanding of integration architecture (3PL, WMS, MES, EDI).
Ability to translate business cases into quantifiable value realization metrics.

Good to Have
Working knowledge of Copilot extensibility, AI Builder, Azure Cognitive Services, and Power Automate cloud flows.
Exposure to industry-specific SCM processes (Retail, Manufacturing, Automotive, 3PL).
Experience in migrating large customers from AX2012 to D365 SCM.

Behavioral Competencies
Strategic thinking and ability to influence customer decision-making.
Excellent storytelling & consulting skills and able to translate technology into business value.
High ownership and independent decision making and strong problem-solving skills.
Passion for learning emerging technologies and Copilot, GenAI, low-code automation.

Additional Information
Direct client-facing role with frequent interaction with senior executives.
May involve short travel for customer workshops or blueprinting sessions.
Expected to be a visible thought leader representing organization in:
o Product councils
o Microsoft partner conversations
o Client demos and industry events