Business Transformation Associate Manager

Business Transformation Assoc Manager

Skill required: NA - Business Transformation
Designation: Business Transformation Assoc Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com. You will be part of the Operations Excellence / Business Transformation team, driving end-to-end transformation programs for global healthcare clients. Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.
What are we looking for? • Strong understanding of Healthcare Payer operations (Claims, Membership, Provider, Billing) • Experience in Provider lifecycle (credentialing, enrollment, maintenance) • Exposure to Revenue Cycle Management (RCM) • Familiarity with EMR/EHR systems • Experience in business transformation and consulting • Exposure to automation (RPA, .NET, low-code/no-code tools) • Exposure to GenAI / Copilot use cases • Ability to build business cases, ROI, and value tracking • Experience managing cross-functional teams and multiple workstreams • Strong stakeholder engagement with client leadership and delivery teams • Ability to influence decisions and drive execution • Strong analytical and problem-solving skills • Experience in process mapping and value stream mapping • Project / Program management experience • Certifications (Lean Six Sigma, PMP) preferred
Roles and Responsibilities: • Lead large-scale transformation initiatives across provider, claims, and membership processes • Define and drive transformation strategy, roadmap, and value realization • Identify and implement automation opportunities (RPA, GenAI, Copilot, .NET solutions) • Engage with senior stakeholders to drive transformation agenda and outcomes • Ensure delivery of productivity, cost optimization, and operational excellence targets • Lead process re-engineering, digital transformation, and innovation initiatives • Drive adoption of data-driven decision making and analytics-led insights • Lead end-to-end transformation programs and portfolios • Own pipeline creation, solutioning, and execution • Drive automation and GenAI adoption across processes • Mentor and guide BT team members • Align transformation initiatives with business goals • Ensure delivery timelines, quality, and measurable outcomes • Identify risks and drive mitigation strategies