Customer Service Executive
Client of CIEL HR SERVICESFixed
₹16,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹16,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
15 applicants
Benefits include: PF, ESI (ESIC), Food/Meals, Two-way cab
Job Description
Key Responsibilities
- Handle customer inquiries through email, chat, or in person.
- Respond to customer queries and provide accurate information about products and services.
- Resolve customer complaints professionally and escalate issues when necessary.
- Maintain customer records and update information in the CRM system.
- Coordinate with internal departments to ensure timely resolution of customer requests.
- Follow up with customers to ensure satisfaction and service quality.
- Process logistics requests, orders, and service-related documentation.
- Prepare daily reports and maintain accurate documentation.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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