Customer Support Executive

BPO Voice Process – Job Description

Position: Customer Support Executive (Voice Process)

Experience: Fresher / Experienced

Job Responsibilities:

• Handle inbound and outbound customer calls.

• Provide clear and accurate information to customers.

• Resolve customer queries and complaints professionally.

• Maintain call records and update customer details in the system.

• Ensure customer satisfaction and follow company guidelines.

Requirements:

• Good communication skills in English and Tamil.

• Basic computer knowledge.

• Ability to handle customers politely and patiently.

• Willing to work in shifts if required.

• Fresher candidates are also welcome.