Data Analyst

Data Analyst

Data Analyst

Do you have experience in data Analytics?

Are you a team Player?

About Our Team 

The Consumption Domain is a newly established domain, offering an exciting opportunity to play a crucial role in structuring and shaping its foundation. Our team is responsible for ensuring seamless data processing, validation, and operational efficiency, while continuously improving workflow optimization and incident management. We work closely with various stakeholders to drive accuracy, speed, and reliability in delivering high-quality data. With a problem-solving mindset and a data-driven approach, we aim to build scalable solutions that enhance business processes and improve overall user experience 

About the role

We are seeking a highly analytical and detail-driven Data Analyst to join our Consumption Domain team. This role is essential for maintaining seamless operations, monitoring key performance indicators, and ensuring data integrity. The ideal candidate will be responsible for dashboard management, incident tracking, and cross-domain coordination to enhance workflow efficiency and resolution processes. 

This role offers an exciting opportunity to learn, grow, and contribute to shaping the foundation of the domain. 

Responsibilities 

• Monitoring Process Statuses – Assist in tracking Red, Amber, and Green (RAG) statuses to support reporting and escalation. Support reporting activities to ensure visibility into process health. 

• Dashboard Support – Monitor E2E (end to end) process on the dashboard to ensure smooth subscription creation and delivery process. Provide reporting support to highlight breakages in workflow trends. 

• Turnaround Time (TAT) Tracking – Monitor TATs and work with senior team members to follow up on delays. Collaborating Across Domains to Address Escalations 

• Quality Checks – Support workflow reviews to identify potential issues and ensure compliance with process guidelines. Perform quality checks to ensure compliance with established processes 

• Incident Coordination – Assist in documenting and escalating incidents across domains for timely resolution. Provide support in cross-team coordination for quick incident resolution. 

• Process Documentation – Contribute to structured reporting and maintain records to support process integrity. 

Requirements

• Bachelor's degree in information systems, Business Analytics, Data Analytics, or a related field. 

• 0–2 years of experience in process management, data analytics, or related areas (internship or project experience is acceptable). 

• Basic understanding of data handling and workflow management. 

• Familiarity with tools such as Excel, SQL, or other data analysis platforms is a plus. 

• Strong analytical and problem-solving mindset. 

• Good communication and coordination skills for cross-team collaboration. 

• Ability to prioritize tasks and support multiple ongoing activities. 

• Eagerness to learn new technologies and continuously improve processes. 

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Comprehensive Health Insurance: Covers you, your immediate family, and parents.

• Enhanced Health Insurance Options: Competitive rates negotiated by the company.

• Group Life Insurance: Ensuring financial security for your loved ones.

• Group Accident Insurance: Extra protection for accidental death and permanent disablement.

• Flexible Working Arrangement: Achieve a harmonious work-life balance.

• Employee Assistance Program: Access support for personal and work-related challenges.

• Medical Screening: Your well-being is a top priority.

• Modern Family Benefits: Maternity, paternity, and adoption support.

• Long-Service Awards: Recognizing dedication and commitment.

• New Baby Gift: Celebrating the joy of parenthood.

• Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.

• Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.

• Free Transport pick up and drop from the home -office - home (applies in Chennai)

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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