Hospital Receptionist

Job Title: Front Desk Receptionist (Hospital)

Job Summary:

The Front Desk Receptionist is the first point of contact for patients and visitors at the hospital. This role ensures smooth front desk operations, handles patient interactions, and delivers a professional and welcoming experience.

Key Responsibilities:

• Greet and assist patients, visitors, and staff politely
• Register patients and maintain accurate records
• Schedule and manage appointments
• Handle phone calls and inquiries efficiently
• Verify patient and billing information
• Guide patients to appropriate departments
• Maintain reception area cleanliness and organization
• Ensure confidentiality of patient information
• Coordinate with doctors and hospital staff

Required Qualifications:

• High school diploma or equivalent (any degree preferred)
• Experience in front desk or customer service (hospital experience is a plus)
• Basic computer knowledge (MS Office, hospital software preferred)

Key Skills:

• Good communication and interpersonal skills
• Multitasking ability
• Professional attitude and appearance
• Attention to detail
• Customer-focused mindset
• Working Conditions:Rotational shifts

Weekly rotational off

• Ability to work on weekends and holidays as per schedule
• Fast-paced hospital environment

Location:

Aakash fertility centre and hospital ,100 feet road ,vadapalani ,chennai.