How much salary can I expect as a IT Customer Service Representative in Accenture India Private Limited in Chennai?

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

What is the eligibility criteria to apply for IT Customer Service Representative in Accenture India Private Limited in Chennai?

The candidate should have completed the required education and people who have 2 to 2 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.

Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

Who can apply for this job?

Both Male and Female candidates can apply for this job.

Is it a work from home job?

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chennai at apna.

Are there any charges or deposits required while applying for the role or while joining?

No work-related deposit needs to be made during your employment with the company.

How can I apply for this job?

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

What is the last date to apply?

The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Chennai . Through apna, you can find jobs in 64 cities across India. Join NOW!

IT Customer Service Representative

Accenture India Private Limited

IT Customer Service Representative

Accenture India Private Limited

Chennai

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Description

IT Customer Service Representative

Key Responsibility: 1 - Taking ownership of customer issues reported & solving their problems through by providing resolution. 2 - Researching, diagnosing, troubleshooting, & identifying solutions to resolve system/application issues. 3 - Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Technical Experience: 1-Installation & configuration of various applications. 2-Installation & configuration of Operating system with various methods like WDS, GHOST, Bootable PD etc. 3-Engineer ensure proper logging of all issues. 4-Document technical issues in the knowledge database. 5-Should possess ability to learn & work on changing & emerging technologies. Certification in new technologies like Azure, AWS will be added advantage. 6-Keep track of users’ system issues until resolved by adhering to the SLA. Professional Attributes: 1 - Good technical skills & should possess with current technology. 2 - Good communication skills both written & verbal. 3 - Should be a Tech-Savviness. 4 - Flexible to work in all shift & under pressure situations. 5 - Good analytical skill. Educational Qualification: - Graduate in any stream Should be completed 15 years full time education. Additional Information, if any. Should have on groundwork experience rather supporting remotely to customer.