Operations Excellence Lead

Operations Excellence Lead

Operations Excellence Lead

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

   

What you’ll do:

working - APAC time zone

• Leads project teams responsible for providing sales processing and process improvement across multiple areas, accounts or processes
• Consults with senior business leaders to identify relevant analytics, metrics and outcomes for the assigned areas
• recommends changes and updates to process architecture, framework and resource deployment, including forecasts and budgets, to meet performance expectations and client needs
• Ensures all sales processing activities for assigned area are performed in alignment with service expectations and business objectives
• Manages and expands relationships with clients and internal and external partners and clients to effectively provide feedback, negotiate outcomes and drive changes to sales processes, policies and tools to improve performance and increase customer satisfaction
• Provides domain-specific expertise and overall sales processing leadership and perspective to cross-organization projects, programs, and activities
• Provides guidance and mentoring to less-experienced staff members

What you need to bring:

• Bachelor's or Master's degree in Business Management or equivalent
• Typically 6-10 years experience

Knowledge and Skills:

• Experience designing and implementing overall process and tools management and improvement frameworks to support client sales processing
• Excellent analytical, statistics and problem solving skills.
• Thorough understanding of and experience in applying business and sales processing tools, systems and practices in multiple and varied situations
• Reviewing and interpreting client agreements and resolving ambiguity or issues via negotiation
• Evaluating forms of forecasting and planning methodologies to develop guidance for deploying sales processing resources and activities
• Excellent written and verbal communication skills
• mastery in English and local language.
• Ability to effectively communicate sales processing architectures, plans, proposals, and results, and negotiate options at senior management levels.

Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales {+ 4 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#india#operations

Job:

Sales Operations

Job Level:

Expert

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

Experience Level

Senior Level