Operations Team Member
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 2 yearsJob Description
Operations Team Member-WBG OPERATIONS (OPS)-Customer Service Desk
We are seeking a proactive and detail-oriented professional to join our WBG Operations team at the Customer Service Desk. The ideal candidate will have hands-on experience in banking operations, particularly in RTGS/NEFT transactions, fund transfers, and tax payments. This role requires strong communication skills, a customer-centric approach, and proficiency in Excel to support daily operational tasks and client servicing.
Handle and process RTGS, NEFT, fund transfers, and tax payments efficiently at the branch, mid-office, or front office level. Provide prompt and accurate support to customers and internal teams regarding transaction status, payment issues, and operational queries. Ensure compliance with internal policies and regulatory guidelines during transaction processing. Maintain and update transaction records and reports using Excel and internal banking systems. Collaborate with other departments to resolve discrepancies or escalations related to customer transactions. Monitor transaction queues and ensure timely execution of all payment instructions. Assist in audits and internal reviews by providing necessary documentation and reports. Continuously identify areas for process improvement and contribute to enhancing service delivery.Experience Level
Entry LevelJob role
Job requirements
About company
Similar jobs you can apply for
Civil Engineer / Architect
Civil Site Engineer
Wahoo Builders Private Limited
Field JobFull TimeAny experience
Basic English
Team Member
Eversub India Private LimitedWork from Office
Part TimeFull TimeAny experienceBasic English
Operation Executive
Passx Global Services Private LimitedWork from OfficeFull TimeAny experienceBasic EnglishVideo Editor
The Fun EntertainmentWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) English
Video Editor
Calson Global HR SolutionsWork from OfficeFull TimeMin. 6 monthsBasic EnglishPicker / Packer
SwiggyWork from OfficePart TimeFull TimeAny experienceBasic EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chennai at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Chennai . Through apna, you can find jobs in 64 cities across India. Join NOW!