Order to Cash Operations Associate

Order to Cash Operations New Associate

Skill required: Order to Cash - Billing Processing
Designation: Order to Cash Operations New Associate
Qualifications:Any Graduation
Years of Experience:0 to 1 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Order to Cash is the complete process from receiving a customer order to collecting payment. It includes order management, credit management, invoicing, and payment processing. The goal is to ensure efficient and accurate handling of orders and timely collection of revenue. This process helps improve cash flow and customer satisfaction. Effective Order to Cash management is crucial for a companys financial health and operational efficiency keyword includes :- ("Order to Cash","Cash App","Collection & Dispute",Billing, "Deduction") Design the process and configure the technology to support the process of creating and issuing customer invoices that begin with the creation of an invoice and end with the issuance of an invoice and creation of a corresponding receivable.
What are we looking for? Fresher with some basic billing knowledge •Telecom billing •Customer service •Query management
Roles and Responsibilities: 1) End-to-End Billing Ownership Handle complete billing responsibility from input validation to invoice release, including re-billing, adjustments, and closure. 2) Contract & PO Interpretation Understand complex contract clauses, pricing structures, rate revisions, billing frequency, and PO value utilization to prevent revenue leakage. 3) Invoice Accuracy & Controls Ensure first-time-right billing by applying strong validation checks on customer data, service periods, entity mapping, and tax treatment. 4) Dispute & Exception Management Analyze billing disputes, identify root causes, coordinate corrections, and ensure timely resolution to avoid delays in collections. 5) SLA & Month-End Management Adhere to tight billing timelines, manage workload during peak periods, and escalate risks proactively to meet closure commitments. 6) Audit & Compliance Readiness Maintain complete invoice backup, approval trails, and documentation to support internal and external audits.