Head of Process Engineering - Operations & Maintenance

Process Engineering Head – O&M

To lead the Process Engineering function in the O&M Department, ensuring effective monitoring, performance optimization, and continuous improvement of all treatment plants including WTPs, STPs, sludge and biogas systems, and advanced treatment technologies. The Process Head will lead a team of Site Process Engineers across various O&M Projects, provide technical leadership, ensure process compliance, and drive operational excellence.

Key Responsibilities:

• Continuously monitor the performance of all Water Treatment Plants (WTPs), Sewage Treatment Plants (STPs), Ozonation systems, sludge management systems, and biogas generation units.
• Identify performance gaps and take corrective/preventive actions to enhance treatment efficiency and reliability.
• Lead process audits and implement optimization strategies for energy, chemical, and resource efficiency.
• Act as the technical authority for diagnosing and resolving complex process issues across all sites.
• Provide expert support in handling upsets, process deviations, and ensuring compliance with discharge norms.
• Develop and implement SOPs, best practices, and process control guidelines.
• Drive implementation of innovative technologies and upgrades for improved treatment outcomes.
• Lead, mentor, and develop a team of Process Engineers across multiple sites.
• Conduct training programs and workshops to enhance the process knowledge and troubleshooting capabilities of O&M staff.
• Promote a culture of technical excellence and continuous learning.
• Prepare and present monthly performance reports, KPIs, and action plans to the O&M Head.
• Liaise with site teams, project teams, and external stakeholders on technical matters related to process performance.
• Constantly work on process improvements and resource optimization through automation/digital solutions.
• Support proposals/contract team for most competitive costing for O&M  

Key Competencies:

• In-depth knowledge and hands-on experience in conventional and advanced STPs (SBR, MBBR, MBR, ASP), disc filters and WTPs.
• Strong understanding of sludge treatment, Digesters,  biogas systems, ozonation, and disinfection technologies.
• Analytical thinking and problem-solving skills.
• Leadership and team management.
• Excellent communication and reporting skills.
• Capability to drive process improvements and implement change effectively.

• Experience in heading or leading process teams in medium to large-scale O&M contracts.
• Exposure to PLC/SCADA-based automated systems in treatment plants.
• Familiarity with safety and environmental compliance norms in the water & wastewater sector.