How much salary can I expect as a IT Program Analyst in WNS Global Services Pvt Ltd in Chennai?

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

What is the eligibility criteria to apply for IT Program Analyst in WNS Global Services Pvt Ltd in Chennai?

The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.

Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

Who can apply for this job?

Both Male and Female candidates can apply for this job.

Is it a work from home job?

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chennai at apna.

Are there any charges or deposits required while applying for the role or while joining?

No work-related deposit needs to be made during your employment with the company.

How can I apply for this job?

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

What is the last date to apply?

The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Chennai . Through apna, you can find jobs in 64 cities across India. Join NOW!

IT Program Analyst

WNS Global Services Pvt Ltd

IT Program Analyst

WNS Global Services Pvt Ltd

Chennai

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Description

Program Analyst – IT

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Manage IT deliverables for IT Access across multiple shift with rotational weekly offs• Have close working relationships with IT support teams, IT service management, business and IT security teams to ensure prompt and appropriate management of user access requests and incidents.• Process client’s requests in line with the organization’s security policies, existing mainframe access control lists.• Display the highest standards of professionalism, email etiquette and ownership in handling each request and driving it to resolution.• Display a team-spirit and work in cohesion to effectively manage requests and sub-tasks.• Access provision on systems within the scope of offshore team• Routing requests to resolution groups when incidents are not within the scope of the offshore team.• Monitoring the status and progress toward resolution of all open incidents.• Provision of access as per user requirement• Keeping requestors informed on progress made.• Assignment of the incidents, escalating the process related matters, if necessary.• Co-ordination with other support teams and closure• Communicate with Aviva employees, including contractors & vendors, via telephone, email, and other electronic communications regarding requests & their resolution.• Coalesce with sister departments to lend completeness to a request while retaining ownership of the request and being the face of AVIVA IT division to the employee.