Sales Representative (SR – Industrial)

Key

Responsibilities 

o  Achieve month-wise sales objectives in his/her area– Overall Volume, GSV and NSV Target.

o  Build strong relationship with customers; retain and maintain the current customer base (arrest churn).

o  Ably capture customer needs and address them through solution selling.

o  Collection in line with credit terms offered by DB.

o  Generate customer leads, initiate customer product trials and acquire customers in his/her territory.

o  Work with DBM towards increasing Share Of Wallet with current customer.

o  Ensure that any supplies to customer are made in line with agreed terms and agreed process.

o  Responsible for maintaining relationships within customer hierarchy and for reviewing the customer contract performance periodically.

o  Ensure timely escalation and resolution of customer complaints.

o  Support customers with inventory optimization.

o  Support the inventory management at DB with market insights.

o  Support territory business development plans.

o  Educate customers on new products and customer / consumer benefits.

o  Keep self-updated on latest product, technologies and WoW as required. To complete all assigned training programs on time.

o  Fully comply with our BP Code of Conduct and local competition legalization. Ensure compliance with country regulations, BP Group, Segment and regional policies and standards.

§ Act in a manner consistent with the BP Values & Behaviors by leading through our values, building enduring capability and maximizing value by strictly adhering to safe, Ethical & compliant behavior for all activities in the market including company processes for “Distributor Claim Management.”