Senior Manager - User Acceptance Testing Lead

Senior Manager

Job Description:

Overview (Bank overview, GBS India overview, Function Overview) *

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees can achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to all Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses, and institutional investors we serve worldwide.

* BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview*

The Global Payment Operations (GPO) organization delivers global wire transfers and ACH payments for internal and external bank clients and supports end-to-end payment execution and investigations for transactions initiated through various channels. The team also provides sanctions screening on transactions for multiple products, in accordance with policies established by the Global Economic Sanctions Compliance team.

Global Payments Support & Enablement (GPSE) CoE is responsible for various Testing / Change Management engagements encompassing Payment platforms for EMEA, APAC, US and Canada regions. GPSE resources ensure Enterprise Change documentation and procedures are followed for compliance to the Change MRA2 governance.   

Job Description*

UAT Test Lead will be responsible to collaborate with BA/SME/PO, TDM, Change Manager and Development team to gather the scope of the project, analyze the requirements and come up with UAT test plan. As part of this role, associate also expected to design and execute functional & regression test cases for each test phase and identify valid defects during execution thus ensuring the quality of the platform under test. The candidate is also required to have hands-on experience in Test planning, Test Approach, test design, test execution and defect logging skills, has deeper working knowledge of payment processing/Investigations applications including GIN Application, its supporting applications/interfaces.

Responsibilities*

• Understand and analyze the requirements / project scope

• Develop query log and arrange discussion with Test Lead or Test SME for clarifications

• Develop Test scenarios and Test scripts

• Peer reviews of the test scenarios and test scripts / enhancements to test scripts

• Test Data Preparation, Test script execution and maintain accurate status of test cases in testing tool (QC, qTest, Octane)

• Log defects with all required details, take part in defect triage meetings for resolution of issues related to defects

• Escalate the blockers and help needed items to applicable stakeholders

• Provide inputs for Reporting (Daily Status Report, Test Completion report etc.)

• Effort Estimation and Skill-set Identification

• Develop Test Plans and arrange walkthrough sessions with Teams across Dev, Test and Business

• Develop and Maintain Requirement Traceability matrix

• Ensure Test cases are reviewed and signed off by all stakeholders

• Update testing tool (for test cases and defects) and allocate to the team, track status and provide inputs wherever required

• Develop Go-Green plans when project is trending Red; Identify and escalate items which need help

• Participate in project calls and explain issues and help needed items

Requirements*

Manager

Education*

Any bachelor’s degree

Experience Range*

10-12 years

Foundational skills*

• SME level Investigations Process & GIN application experience
• Testing in Waterfall or Agile methodologies
• Attention to Detail
• Prioritization
• Problem Solving
• Customer and Client Focus

Desired skills

• Good verbal and written communication skills.
• Working knowledge of GIN application, Investigation process, SWIFT, ISO 20022 formats
• Experience of the Agile software delivery methodology

Work Timings*

12.30 pm to 9.30 pm

Job Location*

Chennai

Experience Level

Senior Level