Muthoot Fincorp Limited

SENIOR MANAGER-COLLECTION-TAMILNADU

Muthoot Fincorp Limited
Chennai
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 5 yearsMin. 5 years

Job Description

SENIOR MANAGER-COLLECTION-TAMILNADU

  • Lead regional collection operations across Tamil Nadu to achieve monthly and annual overdue recovery targets across all buckets.
  • Drive field productivity by ensuring customer and guarantor visits meet prescribed KPIs and maintaining strong follow?up discipline.
  • Oversee calling operations, ensuring daily call targets (customer/guarantor/combined) are met in line with KRA benchmarks.
  • Monitor portfolio health, track DPD movement, reduce roll-forward rates, and control NPA formation through timely interventions.
  • Ensure accurate KYC, income document checks, and field verification, maintaining high compliance and authenticity standards.
  • Handle escalated cases, negotiate settlements, and ensure customer-focused yet effective recovery resolutions.
  • Manage and supervise collection teams & agencies, ensuring ethical practices, performance monitoring, and adherence to SOPs.
  • Coordinate legal and repossession activities, including notices, arbitration, repossessions, storage, and auction processes.
  • Conduct regular field audits and branch visits to evaluate operational gaps, verify documentation, and strengthen process compliance.
  • Prepare and review MIS reports, providing leadership with insights on regional performance, risk areas, and improvement strategies.

Job role

Work location
Work locationCHENNAI-ARUMBAKKAM
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryDebt Collections / Recovery
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 5 years

About company

Name
NameMuthoot Fincorp Limited
Job posted by Muthoot Fincorp Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 5 to 20 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.

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